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How to Achieve 80 NPS with Brian Hodge
In this episode we are talking with Brian Hodge, formerly in charge of the NPS program at Soccor Shots (where he achieved 80 NPS). He's taking us through the how he got there and how he was able to directly correlate higher NPS to revenue growth.
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By Cary T. Self, Ian LuckIn this episode we are talking with Brian Hodge, formerly in charge of the NPS program at Soccor Shots (where he achieved 80 NPS). He's taking us through the how he got there and how he was able to directly correlate higher NPS to revenue growth.