The Art and Science of Difficult Conversations

How to Address Performance Issues with Peter Vinge (Part 1)

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In this conversation, Chris Wong and Lucie Tesarova engage with HR consultant Peter Vinge to explore the complexities of performance conversations in leadership. They discuss the importance of clear communication, the distinction between kindness and niceness, and the necessity of addressing performance issues promptly. Vinge shares insights on how to prepare for feedback sessions, manage emotions, and navigate sensitive situations, including those involving protected classes. The discussion also covers the effective use of Performance Improvement Plans (PIPs) and the significance of building trust within teams.


Takeaways

  • Performance conversations can be approached without discomfort.
  • Kindness creates clarity, while niceness avoids discomfort.
  • Address performance issues immediately to maintain trust.
  • Document patterns of behavior for effective feedback.
  • Prepare data and facts before performance conversations.
  • Emotions should be set aside during feedback discussions.
  • Transparency builds trust in difficult conversations.
  • PIPs should not be a surprise to employees.
  • Clear expectations are essential for performance improvement.
  • Empowering teams leads to better performance outcomes.

    • About Peter Vinge

    Peter Vinge is the founder of TORBAY Consulting and a leadership advisor focused on helping leaders have clear, confident, and productive conversations. He works with executives and teams to strengthen accountability, alignment, and culture by addressing challenges head-on.

    • www.TORBAYConsulting.com 
    • https://www.linkedin.com/company/torbayconsulting 


      • Chapters

      00:00 Introduction to Performance Conversations
      01:53 The Journey into HR
      05:02 Understanding Performance Feedback
      08:01 Identifying Performance Issues
      11:00 The Importance of Documentation
      13:56 Preparing for Performance Feedback
      16:47 Managing Emotions in Feedback
      19:48 Navigating Sensitive Conversations
      23:09 The Role of Performance Improvement Plans (PIPs)
      30:41 Navigating Performance Improvement Plans (PIPs)
      34:51 Role-Playing Difficult Conversations
      34:52 Introduction to Performance Conversations

       

      Connect with us:

      Email – [email protected]
      Chris – https://www.myleadershippotential.com | www.linkedin.com/in/chriswonglmhc | download the Difficult Conversation Playbook for Leaders
      Lucie – www.mindfittery.com | www.linkedin.com/in/lucietesarova and take the Saboteur Assessme

       

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      The Art and Science of Difficult ConversationsBy Chris Wong & Lucie Tesarova
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