The Talk Skin Method Online: https://talkskinwkate.thinkific.com/courses/the-talk-skin-method-online

The Business Edit Membership Waitlist: https://talkskinacademy.lpages.co/business-edit-waitlist/

Mentoring Deep Dive: 2-hour one-to-one strategic clarity call for therapists ready to grow. https://calendly.com/katie-tsacademy/2-hour-deep-dive-with-kate

How to Be Natural in Sales (Without Feeling Salesy)

Welcome to a masterclass that every therapist, facialist and spa professional needs to hear. This isn’t about selling — it’s about connecting, guiding and communicating in a way that builds trust, loyalty and results that sell themselves.

In this session, Katie Howell, founder of Talk Skin Academy and KH Spa Consultancy, shares 20 years of experience from 5-star spas and global wellness brands — including Disney Cruise Line, Holland America, and Soho Farmhouse — to show you how to shift from selling products to guiding people.

You’ll learn how to:
✨ Build trust and emotional connection in under 8 minutes
✨ Read the person behind the skin — not just the symptoms
✨ Use language that feels natural and honest (and why words like “recommend” instantly trigger sales resistance)
✨ Educate through empathy — not jargon
✨ Guide your clients to results they’ll never forget

Katie breaks down her 8-Minute Consultation Method, inspired by Simon Sinek’s Golden Circle, and shows how a simple shift in your tone, questions and mindset can transform consultations from scripted to soulful.

This masterclass is not a sales training — it’s a people training. You’ll walk away understanding that:
💡 “Skin shows the signs, people hold the answers.”
💡 “When clients feel seen, they stop shopping around.”
💡 “Education without trust is just noise.”

If you’ve ever struggled with how to sell retail, recommend products, or build loyalty without feeling “pushy”, this session will completely change how you approach your business.