You have one mouth and two ears, use them proportionately.

I love this saying by Judge Judy. It is a quick reminder to ourselves that, yes, we are equipped to ‘listen’.

What I have discovered as an executive coach to high-achievers, is that by effectively listening to others especially during contentious conversations, you can connect with the other person in a meaningful way, stick to the facts and avoid getting dragged into the triggering emotions of a difficult conversation.

“Easy in concept yet difficult in execution” but one thing you’ll come to discover over time, is that it takes practice!

Whether it is the presidential election, a contentious conversation with your boss, colleague, parent, friend, significant other, your ability to gain self-mastery of navigating difficult conversations is an essential skill in your pursuit of your executive ambitions.

Enjoy today’s interview with Robyn Hatcher, a communications expert and author of Speaking Ovation Presentations, a sought-after keynote speaker, workshop facilitator, one-on-one coach and consultant and Founder/Owner of SpeakEtc. She’s also a certified Neuro-Linguistic Programming (NLP) practitioner and an Everything DiSC® partner.

Coach Mo Knows

Tip

If you’re ready to get seen, get heard and get ahead, join Robyn’s exclusive Communication workout group! https://robyn-hatcher.mykajabi.com/communication-workout First 10 people to reach out to her will receive a 25% discount off of the annual membership.

Email Robyn at [email protected]

Robyn Hatcher on LinkedIn: https://www.linkedin.com/in/robynhatcher

Coaching Question:

What is your plan for gaining clarity of your communications style and understanding your communications ‘need’ as identified by Robyn in today’s podcast?

Inspiration:

"Seek first to understand, then to be understood". By Stephen Covey's Seven Habits of Highly Effective People,