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How to better your IT Helpdesk with Spencer Brown, Plow Networks’ IT Helpdesk Team Lead
This week, Bryan is joined by Plow Networks' IT Helpdesk Team Lead Spencer Brown to discuss improving the IT helpdesk. Bryan asks Spencer to share what he thinks makes a great helpdesk, creative ways he's found to improve analysts' performance and efficiency, and how to keep the work fun interesting, and not too stressful. We hope you enjoy this week's episode.
Like watching your podcasts rather than just listening? Check out our YouTube channel where you can watch all of our episodes.
YouTube: https://www.youtube.com/watch?v=vYas2u57__M
TikTok: https://www.tiktok.com/@cuttheshitpod
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By Plow Networks
5
1414 ratings
This week, Bryan is joined by Plow Networks' IT Helpdesk Team Lead Spencer Brown to discuss improving the IT helpdesk. Bryan asks Spencer to share what he thinks makes a great helpdesk, creative ways he's found to improve analysts' performance and efficiency, and how to keep the work fun interesting, and not too stressful. We hope you enjoy this week's episode.
Like watching your podcasts rather than just listening? Check out our YouTube channel where you can watch all of our episodes.
YouTube: https://www.youtube.com/watch?v=vYas2u57__M
TikTok: https://www.tiktok.com/@cuttheshitpod
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