Jonathan explains his role as a mediator between ownership and kitchen staff, protecting the team from undue criticism while sharing the glory of success.

Takeaways:

• Filter Feedback: Act as a buffer to deliver constructive criticism.
• Share Success: Acknowledge the kitchen team’s contributions when receiving accolades.
• Stay Diplomatic: Handle ownership interactions tactfully to avoid team conflict.
• Foster Trust: Build confidence between chefs and owners through transparency.

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