In this episode of Skytale Insights, Eric is joined by Steve Markowitz, MD, MFD Dental Management founder and CEO. In this episode, Eric and Steve discuss MFD, a Dentist owned and led dental organization whose mission is to change how people feel about going to the dentist through creating amazing experiences. Dr. Markowitz shares what makes his business successful, and offers insight into how owners can build a resilient team.

Currently Dr. Markowitz and his team are lucky enough to lead 7 practices, 21 dentists and almost 140 team members, and, through their growth, they continue to strive towards offering the best patient experience. 

In this Episode, You’ll Discover

1. Key principles for establishing a healthy company culture
2. The importance of trust in team dynamics and strategies for cultivating it
3. Effective conflict resolution techniques for managing workplace disputes
4. Best practices for integrating new acquisitions into your business operations
5. Exploring MFD Dental Management; an insider's perspective on operations and growth strategies

Episode Insights

What is your view on failure and how has it impacted your personal and professional growth?

• “I think from my own experience, I've had my greatest growth from failure. So failure is something that I embrace. I hate to lose and I hate failing, but I know that that's what has allowed me to get to this point” - Steve Markowitz, MD

How do you begin to establish trust with team members and foster a healthy working relationship?

• “I think it's because I never question their intentions. It’s not that they  come in with that trust. It's been earned on both sides from me and to my team” - Steve Markowitz, MD

How important is it for a business to clarify its intentions to achieve a smooth transition, and implement change that results in a healthy business?

• The more that we can say sustain our intentions and stick to them, the smoother that transition will go. The quicker we'll get that trust and then the quicker we'll be able to implement positive changes that will result in a healthier business.

About Steve Markowitz, MD

Steve Markowitz is a third generation dentist and the founder and CEO of MFD dental management. Steve’s love for the profession came from his father, an entrepreneurial dentist (before it was the cool thing to be). MFD is a tribute to his father, whose impact was measured not by profits but by the level of care shown to his patients and team. It is with this spirit Steve continues to find his passion in developing his team and creating new and innovative ways to improve the lives of the patients and team members he is blessed to lead. 

Connect with Steve Markowitz, MD

• LinkedIn
• MFD Dental Management LinkedIn

Connect with Skytale Group

• Website
• Facebook
• Instagram
• LinkedIn

Connect with Skytale Group:

• Website
• Facebook
• Instagram
• LinkedIn