How you build relationships with your clients is different in Managed Services versus Break/Fix.

How to Build Lasting Relationships with your MSP Clients

Join Bryce with the Technibble MSP Podcast where we provide quick tips to get quick wins in your MSP Business

Technology

Tech News

Podcasting

Gadgets

Software How-To

Business

Investing

Careers

Management & Marketing

Business News

Shopping

News

In this article, learn how MSP procedures and delegation drive business growth, freeing you from the superhero syndrome.

Freedom & Growth with MSP Procedures

Maintaining marketing momentum is hard. In this article, we show you how to conquer "The Dip" for effective Managed Services marketing.

Navigating ‘The Dip’ for MSP Marketing Success

When you've put in the hard work to land a new managed service client, the last thing you want is for them to go dark after you've handed them the contract.

Prevent Managed Service Prospects Getting Cold Feet

Should you advertise your Managed Services rates on your website? This blog post discusses the pros and cons of both.

Should You Post Your Managed Services Pricing Online?

In this podcast, we speak to Brian Mayo of Dynamic Alliance who is well known in Technibble Forums as YeOldeStoneCat. We talked about on how to get started as a Managed Service Provider and how he gets client contracts with recurring revenue.

We also discussed on how to approach businesses in your area and get past their gate keepers.

Discussion:

01:27 – How Bryan started his career as a computer technician
04:50 – Where Bryan got his skills
08:12 – The beginning of MSP
12:08 – Old school networking
17:52 – Getting client contracts for recurring revenue
24:44 – Software used for MSP
27:55 – Is N-able worth it?
32:02 – Client retention rate
36:14 – Chasing the “Big Fish” clients
43:02 – Getting clients around town
45:53 – Confidence in making a deal with potential clients
47:17 – Get past the gatekeepers
48:30 – Social circles and how important they are
50:02 – Meet people in Meetup.com
56:12 – Advice to people getting into managed services

If you are not part of the forums, you are definitely missing out. So head over to the forums at www.technibble.com/forums.

How to Build Lasting Relationships with your MSP Clients

Download our free app to listen on your phone