Things Leaders Do

How to Communicate a Decision So It Actually Gets Implemented


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Use a five-part framework to communicate decisions effectively: Start with why (explain the problem you're solving), explain what's changing and what's not, address obvious concerns upfront, tell people what happens next, and invite questions then actually answer them. Most decision communication fails because leaders announce decisions without providing context or addressing concerns.

70% of organizational change initiatives fail. And it's usually not because the decision was bad—it's because the communication was terrible. Leaders announce decisions in emails, skip the "why," and then wonder why nothing changes.

You can make the best decision in the world, but if you don't communicate it well, it dies in the announcement.

You'll learn:

  • The five-part framework for communicating decisions that stick
  • Why starting with "why" creates buy-in (Simon Sinek's principle)
  • What to say (and what NOT to say) when announcing a decision
  • How to handle pushback without getting defensive
  • How to communicate unpopular decisions without losing credibility

Questions this episode answers:

  • How do I communicate a decision so people actually implement it?
  • What's the difference between announcing a decision and communicating one?
  • Why do most decision communications fail?
  • How do I handle pushback when I've already made the decision?
  • Should I announce decisions in email?
  • How do I communicate an unpopular decision?
  • What is Simon Sinek's "Start with Why" principle?

Key takeaway: Making good decisions is hard. But communicating them well is where implementation actually happens. Use the framework, give people context, and own your decisions.

Connect with Colby Morris:

  • Website: nxtstepadvisors.com
  • LinkedIn: Colby Morris

Colby works with organizations through keynote speaking, executive coaching, and leadership training to build people-first cultures that get results.

  • Colby's LinkedIn Profile
  • NXTStepAdvisors.com


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Things Leaders DoBy Colby Morris

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