Any head of an SME, or a team leader in one of them, at this precise historical moment understands it very well.
He/She is absolutely certain that:
- it is extremely important to have a communication policy – both internal for collaborators and customers and an external one for the stakeholders.
- It is extremely important, too, having trained people who can manage change and who are flexible, self-controlled and strongly motivated.
- It also is extremely important to define using timings the goals of every single communication, whether it is internal or external, especially in this totally uncertain pandemic-disrupted world.This is why I’m sharing with you today a very simple but concrete communication technique you can use to get through this situation and be ready for post covid-19 times.
Enjoy!