Sign up to save your podcasts
Or
Share How to Create a Client Experience That Keeps Them Renewing for Years
Share to email
Share to Facebook
Share to X
Share to email
Share to Facebook
Share to X
Or
How to Create a Client Experience That Keeps Them Renewing for Years
For years, I was obsessed with getting new clients. I thought that was the game…get more people in the door, make more money.
But my revenue was a rollercoaster. One month I'd hit 10K, the next month I'd drop to 4K.
The moment I shifted from chasing new leads to obsessing over client experience, everything changed.
My monthly income doubled, my stress dropped, my clients started staying for 12+ months instead of just 3 months. And they became my biggest source of referrals!
In this episode, I'm breaking down:
- The client who left after 3 months vs. the client who's been with me for 2+ years (and what made the difference)
- What most fitness coaches get completely wrong about client experience
- Why the first 48 hours of a client's experience determines whether they'll renew or leave
- The mindset shift from "How do I get more clients?" to "How do I make this so good they never leave?"
If you're tired of the hamster wheel of constantly replacing clients, launching every month, and hustling just to maintain the same revenue…this episode will show you a better way.
⬇️ CONNECT WITH KARINA:
FREE CHALLENGE - MONTHLY MONEY SPRINT: https://www.karinaripps.com/offers/hX2qfsvz/checkout
Instagram: https://www.instagram.com/ripps_ontherun/
Work With Karina: https://linktr.ee/ripps_ontherun
View all episodes
By Karina RippsFor years, I was obsessed with getting new clients. I thought that was the game…get more people in the door, make more money.
But my revenue was a rollercoaster. One month I'd hit 10K, the next month I'd drop to 4K.
The moment I shifted from chasing new leads to obsessing over client experience, everything changed.
My monthly income doubled, my stress dropped, my clients started staying for 12+ months instead of just 3 months. And they became my biggest source of referrals!
In this episode, I'm breaking down:
- The client who left after 3 months vs. the client who's been with me for 2+ years (and what made the difference)
- What most fitness coaches get completely wrong about client experience
- Why the first 48 hours of a client's experience determines whether they'll renew or leave
- The mindset shift from "How do I get more clients?" to "How do I make this so good they never leave?"
If you're tired of the hamster wheel of constantly replacing clients, launching every month, and hustling just to maintain the same revenue…this episode will show you a better way.
⬇️ CONNECT WITH KARINA:
FREE CHALLENGE - MONTHLY MONEY SPRINT: https://www.karinaripps.com/offers/hX2qfsvz/checkout
Instagram: https://www.instagram.com/ripps_ontherun/
Work With Karina: https://linktr.ee/ripps_ontherun