Chef Lamar Moore explains how small details—like a warm greeting or an open kitchen—can create a powerful and lasting dining experience.

Takeaways:

• Strong host and server systems create a smooth first impression.
• Open kitchens help chefs stay in tune with the guest experience.
• Visibility and communication across front and back of house are key.

Want to connect directly with industry thought leaders like today’s guest? MAJC has built a community of hospitality professionals, where insights and tools help drive sustainable, profitable businesses. To get early access to the MAJC community, sign up at www.MAJC.ai.