<p>In this conversation with Richard Shapiro, Founder & President of The Center for Client Retention, we discuss wisdom bytes from his latest book "The Endangered Customer: Eight Steps to Guarantee Repeat Business"</p>

In this conversation with Richard Shapiro, Founder & President of The Center for Client Retention, we discuss wisdom bytes from his latest book "The Endangered Customer: Eight Steps to Guarantee Repeat Business"

<p>In this conversation with Richard Shapiro, Founder &amp; President of The Center for Client Retention, we discuss wisdom bytes from his latest book "The Endangered Customer: Eight Steps to Guarantee Repeat Business"</p>

How to Create and Build Stronger Customer Relationships (Hint: Emotional Bonds).....

Viral wisdom bytes that elevate and prioritize conscious leadership, humanity, learning and purpose.

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How to Create and Build Stronger Customer Relationships (Hint: Emotional Bonds).....

How to Create and Build Stronger Customer Relationships (Hint: Emotional Bonds).....