While it may seem cliché, I've learned to respond to hate and negativity with empathy and compassion.  Feeling love for people pushes any hate I have for them out of my heart.  I remember that, more often than not, people are results of their circumstances.   Hate begets hate and abuse begets abuse.   When we understand someone's story, sometimes it seems inevitable that they turned out the way they did.   This doesn't mean we have to excuse and tolerate everything.  Some things are inexcusable, even if they are understandable.  However, when we feel empathy for those that wrong us, this allows us to make a more rational decision.  And whether or not we forgive them, this breaks the cycle of negativity because we don't need to carry their hate onto someone else.  We can absolve it or just let it go.  This is just from my experience. Thanks for listening!