Rob Scott hosts Matt Landis, CEO at Landis Technologies. Matt guides us through the contact centre options and capabilities for Microsoft Teams. We discuss:

1. I’ve got Microsoft Teams: What are Customer Interaction options for Microsoft Teams?
2. How do end customers know if they should look at 3rd party options?
3. Understanding Connect versus Power editions
4. What next for Microsoft Teams APIs and contact centre capabilities
5. Explore The Landis Contact Center for Microsoft Teams.

https://www.landistechnologies.com/office365contactcenter

Hosted by Rob Scott, Publisher at UC Today News - Unified Communications, Collaboration & CX Tech News #MicrosoftTeams #ContactCenter #CX

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