From our Drivers for Growth in Service research amongst leading service organisations, we learned that many companies are struggling to design and implement an integrated digital platform to support the services business. Only 15% have implemented it to some extend and only 7% mention that they have the full digital IT infrastructure in place.

This is the second podcast in a series of episodes about digitalising your service business. In this episode René Boverhuis, senior solution architect at Noventum, talks about the challenges companies face when designing and selecting a digital service solution and explains how this process can be accelerated and improved using Noventum’s Service Solution Blueprints.

On the Noventum website, an article is available that discusses how to use the Service Solution Blueprints.

Start today! Discover your service transformation challenges and solutions in your own company by using the Digital Service Transformation Centre. Request your try-out now here!