This week Chris chats with Patrick Clover, Founder of Stampede.

Stampede provides a range of digital tools for hospitality businesses to grow, by bringing back more customers, improving their reputation and saving them time along the way.

Data-driven and cloud-based software that does the heavy lifting for owners, managers, operators and marketers. Our digital tools include compliant data capture, reputation management, gift cards, email and SMS marketing and presence analytics.

During the Chat we discuss:

How customer retention is the heart of growing any business & stampede is supporting that effort.

How Connecting your data, and ensuring that it is useful is vital to then go back out and market to individual audiences.

Some great examples of campaigns that have worked and returned 1000's of £££'s back to the top line!

How technology can be used to gather customer feedback and use it to improve the restaurant's operations and customer engagement

How restaurants can use data and analytics to personalize their marketing efforts and target specific customer segments

Patrick's view on the evergreen problems we face in our industry and how he plans to overcome them.....oh and reference to a great JFK speech!!

Tune in next week for more!

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