08.26.2021 - By Rick Girard
You are at the point in your business where the company is ready to hire the first person to head up a department (i.e.: sales, marketing, engineering). You are excited and terrified at the same time. You’re thinking “I have to get this right”... and you are right, you do!
How do you evaluate a person with an area of expertise that you are NOT familiar with?
The answer, my friends, is being prepared, digging deep and really listening! Step outside of your first impression and be aware of your tendency of confirmation bias.
Shift your focus on gathering concrete evidence and the outcome will be the correct decision every time.
Our guest today: Liam Rose, Founder of Catalina Seven Ventures.
Liam is the founder of Catalina Seven Ventures, a Southern California consumer software startup. Before forming C7V, he managed the sales team for an Orange County-based entertainment startup. As a result of his own challenges trying to juggle health, academic obligations, and personal relationships while attending the University of Richmond, Liam created a new approach to life scheduling built to enable better balance. During his time at the Robins School of Business, he was selected as a 2019 Innovator Under 25.
Catalina Seven Ventures' first product, HORUS Life Schedule, is now available for Beta testing on iOS and Android (access available through the company website)."
Today we discuss:
How to effectively make your first departmental hire
Challenge today?
Hiring the first person within a department
How do you make that hire
How do we know if the person is good
What's the barometer
First tech person, marketing, HR or finance person
How do you know if the person is the best person do the job at the current stage
Culture & environment fit
Metrics & deliverables
How well they can make the connections between metrics and the outcome
Why is this important to the company?
They will be the departmental cultural lead
Top quality people hiring more top quality people
The greatest impression people get is from the interview process itself
Set the tone on how you are going to manage the person based on the interview process itself
Improved interview process results in a higher level of talent
Demonstrates the ability to understand the individual
Ignorance of the process
Rick’s Nuggets
Every hire is critical at every stage of your start up!
Hire slow, fire slower-er-er
Firing fast is negligence & kills culture (reduces trust, increases anxiety)
Cult creation- Steve Newcomb (https://medium.com/cult-creation/cult-creation-a44303564f21)
Firing fast “kills innovation, ownership and trust”
How do we solve the problem?
Signaling - feel a unique attraction to our company
Job Advertisement
Distributed via word of mouth/referrals first
The step beyond who we are. Bold- unapologetically ourselves
Demonstration of understanding
Interview process
Realistic expectations
Show that people can succeed
Difficult but not impossible
Show professional empathy
What is going to make you most happy?
What does the individual want?
Communication preference, invest in every core operation of the company
Calling the Hotline
Advisor de-risk
Outside influence to identify the obvious
Rick’s Nuggets
Prepare yourself by adopting process, engage in interview training & experience
Process: must have a flow and timing- Start on time, end on time
Discovery call (45 minutes)
Interview #1 Cultural (60 minutes)
Deeply tied to corporate values/principles/culture
Interview #2 Working Session - judge skills (60 minutes - ½ day)
Live example of how we work together, problem solve, communicate
Interview Training
Behavioral interviews produce EVIDENCE to uncover the TRUTH
Assign interview questions to the individual interviewers
Prepare the candidate for what to expect
Experience (not yours, theirs)
A-players are attracted to excellence
Leave everyone feeling good about their time investment
Key Takeaways -Value:
Their language, not your language
Get