By Rick Girard
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The podcast currently has 328 episodes available.
It’s human nature to get away from pain as quickly as possible.
As painful as it is to have an open role, it is even more painful to fill that role with a person who brings more pain. And that pain is most often delivered in the form of the Wrong Person in the Right Seat.
Today we are going to discuss what this means and how to have the patience to work through finding the right person for the right seat.
Guest Bio:
Jeff Leitman is the Founder and CEO of Rocksteady Corp. Rocksteady specializes in the production of the Rocksteady Stadium speaker system, renowned for its high fidelity and connectivity, and is distributed across North America. Family, team members, and creating a positive and supportive work environment are the foundations of the organization.
As a hands-on CEO, Jeff prioritizes the development and empowerment of his team, partners, and vendors, fostering sustainable long-term relationships.
Problem:
Finding the patience to hire the strongest person requires discipline. Especially when there is a dire need to remove the work from your plate.
Challenge today?
Why is this important to the company?
Adding the right person is a force multiplier, and allows the company to grow at an accelerated pace. Hiring the wrong person is the exact opposite, so be diligent.
Rick’s Nuggets:
How do we solve the problem?
Rick’s Nuggets:
Key Takeaways that the Audience can plug into their business today!
Guest Links:
Host Links:
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Having a need often clouds reason. Especially when it comes to hiring and the interview process. There is work to be done and no one is doing it.
So you prioritize filling the gap with a warm body, rather than focusing on the right person in the right seat. How’s that been working out for you??
Short-cutting the interview process is never a good idea because when you do, It will most often bite you in the ass!
Guest Bio:
Bill Snyder is the CEO of digital health startup Vivante Health, the employee benefit for GI care. Bill works with Fortune 500 companies and large health plans, including Walmart and Cigna's Evernorth, to reduce GI-related healthcare costs.
He secured a Series B fundraise in September 2023, which was led by high-profile VC firms Mercato Partners and Health Catalyst Capital. Bill’s success in various leadership roles has been a result of building strong teams and learning each day from those he is fortunate enough to work with.
Challenge today?
Why is this important to the company?
Rick’s Nuggets
How do we solve the problem?
Rick’s Nuggets
Key Takeaways that the Audience can plug into their business today!
Guest Links:
Host Links:
This show is Powered by Intertru
People like to join small organizations because they are challenging and fun. There are few rules to follow and very little red tape.
As the company grows, it becomes necessary to formalize business processes. With process comes rules and before you know it… Poof someone gets shot in the eye and the Nerf guns get taken away.
Some might view this as a good thing, but the high performers who built the business do not. Take away the fun and they will just go somewhere else.
Guest Bio:
Steven Freidkin is the Founder and CEO of Ntiva, Inc., a full-service technology firm offering managed IT services including cybersecurity, strategic consulting, cloud solutions, and business process automation. Founded in 2004, Ntiva now has over 450 employees who serve over 1400 clients.
Steven is an active member of a multitude of boards and organizations including Young Presidents Organization (YPO). He is a big believer in purpose-driven organizations and leads Ntiva with this in mind.
Problem:
Challenge?
Why is this important to the company?
Rick’s Nuggets
How do we solve the problem?
Rick’s Nuggets
Key Takeaways that the Audience can plug into their business today!
Guest Links:
Host Links:
This show is Powered by Intertru, Inc.
How do you change company culture when the values of the CEO evolve?
We all understand that to grow as a company, people need to embrace change. Yet a lot of us fear change because it requires us to work on ourselves. Which is uncomfortable.
But here is the truth, when you fear change the business will outgrow you and then change becomes inevitable!
Guest Bio: Jason Lippert, President & CEO of LCII
Jason has helped grow the company from $150 million in 2003 to over $5.1 billion with over 12,000 team members world-wide.
Jason has initiated a cultural transformation within the company known as Everyone Matters.
To stress a truly human culture in the business, he implemented a Culture and Leadership team who strives to grow the company’s team members through coaching and working on personal and professional development.
Problem:
Challenge today?
Why is this important to the company?
Rick’s Nuggets
How do we solve the problem?
Rick’s Nuggets
Key Takeaways that the Audience can plug into their business today!
Guest Links:
Host Links:
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Core values are powerful. But core values driven by purpose are unstoppable! Today we are going to take a deep dive into an entrepreneur who has built not one but two highly successful businesses by not just living core values but tying purpose and giving back into the daily routines of the company.
And their results have been extraordinary!
Our guest today: Jay Wilkinson, Founder of Firespring, Bloom Growth & Do More Good Movement
Firespring—a Nebraska-based Certified B Corporation featured by Inc. Magazine as one of the Top 50 Places to Work in America.
His TEDx talk on company culture has more than 1 million views. Currently, Jay leads the Do More Good Movement —an organization he founded in 2018 to help save capitalism.
Jay appears on CNN and other news outlets discussing the important role that purpose-driven companies play in the U.S. economy.
Problem:
Story:
One person- volunteering wasn't their thing. Ended up parting ways
Volunteering creates an issue that you don't have someone's back as you defer work to another person.
Challenge today? Why is this difficult to do?
Aside from core values- tied to their purpose statement. A major part of the company ethos.
Core values (15 years)
Why is this important to the company?
Came from experience as a kid. Spending time volunteering and sharing the value with the people he works with.
How it correlates to the business. Servant leadership mindset. They serve mostly non-profits. The could not serve their clients without walking the talk.
Rick’s Nuggets
How do we solve the problem?
Let’s start with Interviewing for Purpose Alignment
Jay’s Formula:
Power of 3
Volunteer hours- paid time off during work
Uplifting community
Quarterly conversations
Cover Anti-values- the act
How to identify it in the interview
The company is powered by purpose
Values hall of fame
Rick’s Nuggets
Key Takeaways that the Audience can plug into their business today! - (Values from guest)
Guest Links:
LinkedIn: Jay Wilkinson
Companies: Firespring Do More Good Bloom Growth
Host Links:
LinkedIn: Rick Girard
Company: Intertru
Book: Healing Career Wound
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Being a startup entrepreneur is a struggle.
As some of you know, I recently joined the ranks of a startup founder. In November we launched Intertru and boy, my world has moved to light speed to a totally new dimension. It has become ridiculously exciting!
But there is one huge challenge… maintaining operational discipline.
My struggle comes from the need to put out fires and execute critical projects outside of my expertise. Making it difficult to stay disciplined in a workflow cadence that produces results.
Today we are going to key in on 10 Disciplines that you can implement today in your life to produce consistent results to the benefit of your company growth!
Guest Bio:
Gino Wickman is the Author of Traction & founder of EOS Worldwide, an organization that helps tens of thousands of businesses implement EOS with the aid of an international team of almost 600 professional and certified EOS Implementers and online support. There are over 180,000 companies using the EOS tools worldwide.
Today Gino focuses on helping entrepreneurs and leaders maximize their freedom, creativity, and Impact through his books:
Entrepreneurial Leap, Rocket Fuel, The EOS Life, and The 10 Disciplines for Managing And Maximizing Your Energy.
TODAY WE DISCUSS:
PROBLEM:
Challenge?
How do we solve the problem?
Guest Links:
Host Links:
Show Sponsor:
We all understand the concept of right person, right seat. But as the company grows the demands of each seat change. What is required from zero to $5 Million will most likely shift on your journey to $10 million in revenue.
So hiring ahead of that curve becomes the biggest challenge.
It is important that, in the earliest stages of the company, everyone in the organization identifies as a “builder”. Builders are the people who have a deep desire to problem-solve issues that have not even become identified and create systems from scratch.
As the business grows, the need for “improvers” becomes critical as they are the people who can scale to each milestone and beyond.
Guest Bio:
Dean Stoecker is the co-founder and Executive Chairman of the Board. Dean founded Alteryx in 1997 and led the company as CEO through October 2020, achieving solid organic growth, and a successful IPO in March 2017.
Dean’s leadership and motivational skills, along with his ability to create, communicate, and realize a vision, were a driving force behind the company’s 20+ year success.
Dean serves as advisor to entrepreneurs, is an active philanthropist, and is passionate about humanizing the world of data science and analytics, which is evident in the company’s culture, extensive resources for continued education, and efforts to influence social change.
TODAY WE DISCUSS
PROBLEM:
Challenge?
Why is this important to the company?
Rick’s Nuggets:
SOLUTION:
How do we solve the problem?
Rick’s Nuggets:
Key Takeaways that the Audience can plug into their business today! (Value):
Guest Links:
Host Links:
Show Sponsor:
Over the past few years talent has been scarce. And when talent is scarce, fear leads hiring decisions. We don't want to lose (what we perceive to be) “good people”, so we shortcut the interview process.
Here's the thing, our perceptions are often wrong. Our gut is often wrong. And it is wrong because the data we input is either assumed or circumstantial. Resulting in marginal hiring that hurts your business.
So, what if every person that you hired thrived in your company? What would be the ROI if you operated at a hiring success rate over the 90th percentile? It would be pretty f-ing amazing, right?
A crucial part of why we get hiring wrong too often is that we don't invest the time to adequately vet people before we bring them in for an interview. This starts with your first call (phone screen). We miss the opportunity to gather true data as to whether a person is positioned well for the organization and their level of performance.
That's right, positioning and performance. The most crucial data that help you understand alignment before wasting anyone’s time in a formal interview process.
Evidence that is not present on a resume.
Guest Bio:
Payman Taei is the Founder of Visme, an all-in-one visual communication platform, and Co-Founder of Respona the link-building for SaaS and Agencies to improve google rankings.
Payman is an avid technologist who loves new trends and tries to keep up with the ever-evolving internet. His background in Biology has led him to truly believe in the art of evolution. Everything changes in time. You either follow or create new trends or you will be left behind.
TODAY WE DISCUSS:
HIRING STORY:
PROBLEM:
Challenge?
Why is this important to the company?
Rick’s Nuggets:
How do we solve the problem?
Rick’s Nuggets:
Key Takeaways that the Audience can plug into their business today! (Value):
Guest Links:
Host Links:
Show Sponsor:
Let’s talk about building an advisory board.
I think we would all agree that having strong advisors and mentors in your corner brings huge benefits to every organization. Not just as sound advice in making business decisions but also providing introductions and bringing credibility to the business.
So when is the right time to build your advisory board? As soon as you find the right people who will help. This means before you hire your first employees.
Building an advisory board, much like building company values, is often an activity to do later. But guess what, later is too late!
It is like pouring a foundation after the house has been built.
Investing the time to build a board before things get too crazy, is the smartest way to ensure that the decisions you make are solid enough to bring the business to it’s full potential.
Guest Bio:
Coco Brown is the Founder and CEO of The Athena Alliance. Athena has helped thousands of leaders grow and advance in their executive careers, and has brought over 400 women to corporate boards from growth stage private companies to name brand public companies.
Coco has personally worked with hundreds of top leaders, CEOs and boards to evolve modern leadership. She’s served on ten commercial and non-profit boards and advisory boards, and has led two notable companies (Taos, acquired by IBM, and now Athena).
She is part of Nasdaq's Governance Insights Council, and is often called on to share guidance to the evolving focus and breadth of responsibility within the Modern Boardroom.
TODAY WE DISCUSS:
Challenge?
Why is this important to the company?
Rick’s Nuggets
How do we solve the problem?
Rick’s Nuggets:
Key Takeaways that the Audience can plug into their business today! (Value):
Guest Links:
Host Links:
Show Sponsor:
What are the common characteristics of every successful person at your company?
Think of those characteristics and write them down as standard operating procedures. This is critically important because when we operate under the same frequency, pace, and purpose… growth happens. But this can change instantly when a new person is added to the team.
Too often we hastily add a person to the mix without understanding how they really operate on a daily basis. Assuming that they will be the answer to all of our current challenges because of the skills they are bringing to the table.
There is nothing more critical to hiring success than aligning people first, and skills second. This means investing the time to dig deeper into your interview process. Understanding not just what a person accomplished but the details of exactly how it was done and why it was approached in that manner.
Guest Bio:
Allan Jones is at the helm of Bambee, a new type of business built on the innovative premise that every small business should have a dedicated HR Manager. This concept was derived from Jones’ previous experiences working with—and growing up around—small business owners.
In 2021, Goldman Sachs celebrated Allan Jones as one of the 100 Most Intriguing Entrepreneurs at its Builders + Innovators Summit. For three years running, Forbes has named Bambee a top startup employer in the U.S., and in 2022 it announced Bambee as a Top 5 Company in Los Angeles.
TODAY WE DISCUSS
Challenge?
Why is this important to the company?
Rick’s Nuggets:
How do we solve the problem?
Rick’s Nuggets:
Key Takeaways that the Audience can plug into their business today! (Value):
Guest Links:
Host Links:
Show Sponsor:
The podcast currently has 328 episodes available.