In the episode you'll hear Dr. Bill Williams interview Dr. Michael Neal, the CEO of Build My Team discuss:

• What private practices can learn from Four Seasons, Ritz Carlton and those with great customer experience have to teach us about how to hire superstars.
• What are the hiring mistakes (and how to avoid them).
• Why focusing on the resume as the start of the process will give you the wrong candidates.
• The secret sauce of a great job description that attract superstars.
• Why mindset is the #1 indicator if a team member will stay or not (and how you can eliminate poor performers from the resume stack right away).
• Plus, watch the video version on the website to see the discussed Sample Insights Report by Build My Team.

LINKS:

For full show notes and links, visit: https://buildmyteam.com/podcast-ep8/