Private Practice Profits

In the episode you'll hear Dr. Michael Neal and Scott Sigman discuss:

• How COVID-19 is affecting private practice and how Scott has made tweaks in his practices to adapt
• How Scott is using telemedicine to supplement his private practice — and how his team keeps his practice growing
• Scott's amazing research on using a laser and Photobiomodulation Therapy (PBMT) to treat the lung inflammation caused by COVID-19

For full show notes and links, visit: https://buildmyteam.com/podcast-ep17

In the episode you'll hear Dr. Michael Neal and Paul Edwards, the CEO of CEDR HR Solutions discuss:

• Why deciding which resume looks best is a waste of time.
• Whether you have a handful of employees - or hundreds, the linchpin for growth is always the same — building a superstar team.
• Why talent is way more important than experience — and ways to hire for talent first.
• How to weigh the resume and experience in the hiring process (without putting too much weight on it)

For full show notes and links, visit: https://buildmyteam.com/podcast-ep16

In the episode you'll hear Dr. Michael Neal and Dr. Gary Gerber discuss:

• How hiring has changed during COVID-19 in optometry and other medical private practices (and how to deal with it).
• What is "Talent Certainty" and how it's important to have in order to achieve your goals.
• How Dr. Michael Neal went from nightmare employees to hiring superstar employees — every single time.
• Why doctors aren't good HR managers (and why it's not your fault).

For full show notes and links, visit: https://buildmyteam.com/podcast-ep15

In the episode you'll hear Dr. Michael Neal and Harrison Tang discuss:

• How to find the real truth behind your customers, their behaviors and the supportive data in order to market to them more effectively
• How you can use data like new births, weddings and other life events to create marketing campaigns that people appreciate
• How to vet potential new hires and partners using a data-centric approach

For full show notes and links, visit: https://buildmyteam.com/podcast-ep14

In the episode you'll hear Dr. Michael Neal and Mark Hinton discuss:

• Why Mark believes that people don't run the business; systems do.
• How to go from chaos to sustainability in your private practice (and have fun again).
• Mark's biggest advice to keep patients coming back.

For full show notes and links, visit: https://buildmyteam.com/podcast-ep13

In the episode you'll from Dr. Ken Newhouse and Dr. Michael Neal discuss:

• How a chiropractor built his practice from scratch, in a rural area, following his near-death accident.
• How Ken overcame burnout through better marketing and his marketing system to attract new patients.
• The highly effective system for creating persuasive social proof through outcome-based video testimonials.
• Ken's fastest and cheapest strategy to find new clients by banding together with other doctors.

For full show notes and links, visit: https://buildmyteam.com/podcast-ep12

In the episode you'll hear Dr. Bill Williams and Dr. Michael Neal discuss:

• Why hiring the right people is the foundation of building a stable practice that gives you the freedom to work a 2-day week yet have a 5-day income.
• The hiring philosophy behind finding superstar team members – the needle in the proverbial haystack.
• Why hiring people just from interviews is a formula for hiring the wrong people.
• How psychometric assessments can help you predict the future success of a job candidate in the position you're looking for.

LINKS

For full show notes and links, visit: https://buildmyteam.com/podcast-ep11

In the episode you'll hear author Will Scott and Dr. Michael Neal, the CEO of Build My Team, discuss:

• Why culture is so important in attracting (and keeping) superstars and increasing employee engagement and productivity.
• How culture affects the front line of patients and can contribute to increased positive online reviews and word-of-mouth.
• How to bring core values alive in your practice – so that your team truly lives them.
• What doctors and healthcare practitioners can do to infuse culture and mission into their health practices so that core values are alive and thriving in their teams.
• How when you ignore creating a culture around core values, it can wreak havoc in a practice.
• Why the Return on the Investment (ROI) in Culture is the biggest ROI you can get.
• How to create a Core Purpose and Core Values to create a healthcare practice that thrives.

For full show notes and links, visit: https://buildmyteam.com/podcast-ep10

In the episode you'll hear Dr. Ken Newhouse interview Dr. Michael Neal, the CEO of Build My Team discuss:

• How to solve the constant revolving door in a practice.
• Why the empaths in your practice need to be the farthest away from the hiring process.
• How to attract superstar team members to your practice.
• The actual costs associated with hiring the wrong person, in terms of the costs of productivity, opportunity, hiring, training and employee morale – and the cost of reputation when you receive poor reviews from the fired employee and the patients they've interacted with.
• Why a superstar employee is capable of 2-3x the productivity of a mediocre employee.
• When and how to make an example of an employee that has crossed the line – and either chastise them or fire them.
• Why it took Dr. Michael Neal coming to the brink before he invented a scientific process to hiring the right people for his practice, every time – and how the process became the basis of his company, Build My Team.

LINKS:

For full episode show notes and links, visit https://buildmyteam.com/podcast-ep9/

In the episode you'll hear Dr. Bill Williams interview Dr. Michael Neal, the CEO of Build My Team discuss:

• What private practices can learn from Four Seasons, Ritz Carlton and those with great customer experience have to teach us about how to hire superstars.
• What are the hiring mistakes (and how to avoid them).
• Why focusing on the resume as the start of the process will give you the wrong candidates.
• The secret sauce of a great job description that attract superstars.
• Why mindset is the #1 indicator if a team member will stay or not (and how you can eliminate poor performers from the resume stack right away).
• Plus, watch the video version on the website to see the discussed Sample Insights Report by Build My Team.

LINKS:

For full show notes and links, visit: https://buildmyteam.com/podcast-ep8/