“The hardest expectations to manage are the ones you don't know about.”

In this episode featuring Matthew Kelly, Founder of Floyd Consulting and author of The Culture Solution along with other best-selling books, we dive deep into an essential principle of building a dynamic culture. Join us as we explore the power of clear expectations and the impact they have on your ability to coach and engage your team.

As business leaders, we often face challenges when it comes to effectively coaching our people. How do we know what actions to take? How can we improve our ability to guide and inspire? The answer lies in the often-overlooked practice of setting and communicating clear expectations.

Discover how a lack of expectations can create an "expectations gap" that undermines trust, breeds frustration, and limits growth. Learn the art of clarifying expectations in your relationships, both in the workplace and at home. Understand why leaders must ensure that their team knows what is expected of them, fostering a more harmonious and productive environment.

Tune in now and unlock the secrets to becoming a better leader, as we lead with culture and build stronger, more impactful organizations.

In this episode, you’ll learn:

1. By letting people know what you expect from them, you can avoid the dreaded expectations gap that leads to disappointment and frustration
2. Whether it's through conversations or written documentation, be clear about what is expected to reduce anxiety and stress among your team
3. Instead of micromanaging every process, concentrate on the end result to allow your team the freedom to showcase their skills and creativity

Things to listen for:

[01:03] The fifth immutable principle of a dynamic culture

[05:29] The hardest expectations to manage

[07:48] Reducing anxiety and stress through clarity

[08:33] Focusing on the outcome not the details

Resources:

• Floyd Coaching
• The Culture Assessment
• Matthew Kelly’s Books
• Floyd Coaching’s Blog

Connect with the Host & Floyd Coaching:

• Kate Volman’s LinkedIn
• Floyd Coaching on LinkedIn
• Floyd Consulting on Facebook
• Floyd Consulting on Twitter
• Floyd Consulting on YouTube
• Floyd Consulting on Instagram