The GO podcast with Kyle Harbaugh

How to Fix a Toxic Work Culture


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Episode Summary

In this episode, Kyle Harbaugh is joined by his co-founder, Sam Robinson, to break down what toxic work culture looks like, why it spreads, and how leaders can identify and fix it. Using real-world examples, Kyle and Sam explain how awareness, communication, transparency, and strategy can transform even the most difficult workplace environments.

What You Will Learn in This Episode
  • How to recognize the hidden signs of a toxic work culture

  • Why awareness is the first step to solving cultural issues

  • The ACTS framework for building a healthy workplace

  • Practical tools for hiring, retention, and leadership alignment

  • How long it takes to see cultural transformation inside an organization

  • Why fixing culture directly impacts growth, reputation, and profitability

  • Key Timestamps

    00:01:00 – Identifying toxic work culture with real-world analogies

    00:03:00 – The ACTS framework: Awareness, Communication, Transparency, Strategy
    00:06:00 – Warning signs leaders often miss even when numbers look good
    00:09:00 – Steps owners must take before cultural fixes can work
    00:12:00 – Tools and strategies to repair culture: hiring, retention, alignment
    00:15:00 – Practical ways to rebuild culture through shared purpose and experiences
    00:18:00 – How long cultural transformation takes and how to manage resistance
    00:20:00 – Why culture impacts growth and the next steps for business owners

    About the Show

    Go with Kyle Harbaugh is a podcast dedicated to helping professional service firms, particularly law firms, grow and optimize their operations. Hosted by Kyle Harbaugh, a seasoned management consultant with expertise in AI-driven decision-making tools, the show provides valuable insights into business planning, hiring strategies, and operational efficiencies.

     

    Schedule a 30-minute consultation with Chielf Go Officers here:
    https://calendly.com/kyleh-go-officers/30min
     
    Sam Robinson
    https://www.linkedin.com/in/samueljrobinson27/

     

    Websites:
    ChiefGoOfficers.com

     

    RightHireAi.com
    https://bio.link/samrobinson

     

    Meeting links: 
    https://calendly.com/d/crfn-6nh-6tt/meeting-with-sam-and-kyle
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    The GO podcast with Kyle HarbaughBy thegopodcastwithkyleharbaugh