This week, I'm chatting with the fabulous Charlotte Taylor, who runs some absolutely gorgeous self-catering properties - and let me tell you, her story is going to resonate with so many of you!

We're getting into the real nitty-gritty of what it's like when you're staring at an empty calendar, feeling that horrible pit in your stomach, and thinking "Right, back to Airbnb it is then!" Sound familiar?

Charlotte's been there, done that, and bought the (very expensive commission-paying) t-shirt! She'll tell you exactly how she went from being booked solid to facing a booking drought that had her questioning everything. The panic, the sleepless nights, the temptation to just hand everything back over to the big booking platforms - we've all been there, haven't we?

But here's where it gets really juicy - Charlotte discovered that running back to Airbnb wasn't the magic fix she thought it would be. Instead, she rolled up her sleeves and got serious about her direct booking strategy, and the results will make you want to grab a notepad!

She's sharing all her secrets about improving her website's SEO without getting bogged down in techy nonsense, how she transformed her email marketing from "meh" to "must-book-now" with offers that actually work, and why her social media game has been an absolute revelation. Wait until you hear about her TikTok success - turns out being real and a bit rough around the edges beats those perfectly polished posts every single time!

Charlotte's journey proves that while booking platforms might seem like the easy option, having your own solid marketing plan puts YOU back in the driver's seat. More control, more profit in YOUR pocket, and no more anxiety about algorithm changes or commission hikes!

If you're tired of handing over chunks of your hard-earned cash to the big boys and want some proper, practical advice from someone who's walked the walk, this episode is absolute gold!

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Takeaways

• Ditching Airbnb can seem scary, but it opens up new marketing opportunities you never knew existed.
• Using a pop-up to collect emails can help you build a database to market to directly.
• Social media isn't just about collecting likes and pretty hearts on your posts. It's about turning those scrollers into subscribers and future guests.
• The biggest lesson? Stop posting just to feel good about your engagement stats and start thinking about how every single post can help you capture those precious email addresses.

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*BOOTCAMP IS BACK!

My Direct Bookings Bootcamp is now available ON DEMAND. Let’s make 2026 your best year yet for direct bookings!

Find out more

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What would you do with an extra £20k+ in your holiday business?

I've saved £100k in commission in 5 years by taking 100% direct bookings and now I show Airbnb hosts, holiday cottage and glampsite owners how to do the same.

It is easier than you think to move to 70%+ direct bookings.

If you currently rely on Airbnb or another online agent (OTA), take Sarah's FREE quiz here - it's time to give them the boot!

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Connect with Sarah:

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