In this episode, I’m reaching into the archives to take a look back at one of my favorite concepts.

One of the biggest challenges in building important relationships is getting people – especially those you thought you had a good rapport with – to get back to you. Luckily, we’ve spent a lot of time cracking this code. In today’s episode we reveal everything you need to know about mastering your communication so you can get the responses you want when you want them.