Josh Fonger is a business performance architect and is the owner of Work The System enterprises. He helps business owners design and implement systems so that their business becomes…and stays… a well-oiled machine. His passion is to help business owners scale their business in a way that positively impacts their customers, employees, family and themselves.

The top 5 takeaways from this episode:

• Why (and how) to create systems in your business;
• How to get out of ‘fighting fires’ mode and let go of lower level tasks;
• The areas of your business that need systems;
• How to document procedures;
• How to get started (hint: go to workthesystem.com and get the book).