Ep. 77: How to Get Your Clients to Take You More Seriously.

https://www.instagram.com/laurenlappin_ In this week's episode Lauren discusses How to Get Your Clients to Take You More Seriously.Have a Professional/Online Booking System. (This system needs to send out confirmations and reminders). You need to be collecting Booking Fees and/or Card Details. (Clear instructions around cancellations and no-shows will make your Clients respect your time more than they perhaps would otherwise).You need to be able to take Electronic Payments, both online and in-Salon. (Have a proper POS area).You need to have a professional looking Salon. (It makes asking for the Sale a much smoother process). You need to have your Treatment Area presented to highest possible standards.Have a Uniform! Run on time. (As much as possible, avoid moving your Clients around). Build a website. And get a proper domain name (a .com or .com.au) and an @yourdomain email address.Formulate a Style Guide for the look of your Socials and Website, and a Content Guide for the types of Content pieces that turn up on your Socials. (Keep your Business accounts professional and Salon-focussed). Maintain boundaries with Clients that become Friends. (All Salon communication needs to kept in once place for the benefit of all Staff and all Clients).

Allure's Instagram: https://www.instagram.com/allure_lashbeautybar Everything Lauren Lappin: https://www.laurenlappin.com.au .... This Episode was Recorded and Produced by Josh Liston at DeadsetPodcasting.com .... This episodes theme music (Title: 'Highlander'') is from the amazing 'Scandianvianz'. Check them out on YouTube here and Subscribe to their Playlists: https://www.youtube.com/watch?v=NIGxBs8IPHM&list;=PLzCxunOM5WFLOaTRCzeGrODz8TWaLrbhv&index;=24