https://www.laurenlappin.com.au/private-coaching

In this week's episode Lauren shares the 9 Things That Actually Move the Needle in Growing Your Salon Business.

These key factors range from committing to your Content Marketing, to Team Engagement, to Personal and Professional Development, and everything in-between. As Lauren herself mentions in the episode, "Spend time, energy and focus on these 9 Things and you will see growth in your Business."

Your Business Growth Checklist:

1. Commit to the Content Marketing for Your Business. (04:15).
2. Team Building and Team Management. (07:00).
3. Your New Client Experience. (10:00).
4. Showing Love to Your Existing Clients. (14:00).
5. Rebooking and Retaining Clients. (16:00).
6. Tracking and Understanding Your Finances. (19:45).
7. Auditing Your Time, and the Delegation of Tasks. (22:00).
8. Keep Learning about Business (and yourself as a Leader of People). (24:00).
9. Surround Yourself with the Right People. (27:00).

https://www.laurenlappin.com.au/private-coaching

....

Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128

Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59

Lauren on Instagram: https://www.instagram.com/laurenlappin_

Allure's Instagram: https://www.instagram.com/allure_lashbeautybar

....

This Episode was Recorded and Produced by Josh Liston at JCAL Media Group - https://www.jcaldigital.org/podcast-editing

https://www.laurenlappin.com.au/private-coaching

In this week's episode Lauren is joined by the amazing Alicia Phoenix (Owner & CEO. of Prolong Lash). Alicia is a fellow AI user and advocate in the beauty business space, and this episode is a deep-dive into both getting started with AI in (and for) your Salon business, and also how you might want to increase your understanding and expand the application of AI going forward.

What Lauren and Alicia Talk About:

• How did Alicia get started with AI? (05:15).

• Using AI for your Salon's content creation. (10:45).

• Refining and renaming your individual AI chats. (18:00).

• How Alicia uses AI day-to-day. (22:00).

• Using AI to save your business money. (26:00).

• ChatGPT: Free vs Premium/Paid (as at November 2025). (31:00).

• A super valuable tip for ChatGPT Users. (33:00).

• How Alicia is using AI in her Mum-life. (36:30).

• How Lauren uses AI to assist with optimising her diet. (38:30).

• Using Voice-to-Text is a game changer. (39:30).

• "I don't want to read stuff that a robot wrote." (43:30).

• Is using AI cheating? (47:30).

• Where should someone new to AI, get started? (53:00).

....

Prolong Lash (Australia):

• https://prolonglash.com.au/
• https://www.instagram.com/prolonglash.au/

Prolong Lash (USA):

• https://prolonglash.com/
• https://www.instagram.com/prolonglash.usa/

....

Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128

Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59

Lauren on Instagram: https://www.instagram.com/laurenlappin_

Allure's Instagram: https://www.instagram.com/allure_lashbeautybar

....

This Episode was Recorded and Produced by Josh Liston at JCAL Media Group - https://www.jcaldigital.org/podcast-editing

https://www.laurenlappin.com.au/salon-boss

In this week's Listener Q&A episode (part 2 of 2) Lauren goes deep into the truths and complexities around Moving into a Bigger Salon Space, Dealing with Staff Laziness, and the role(s) of a Salon Manager.

If you have any burning questions for your Salon Business, and you want to hear Lauren's take on them in a future episode of the Podcast, Follow Lauren on Instagram here @laurenlappin_. 

Listener Questions:

1. When is the right time to move into a bigger Salon space?
2. How do I deal with Staff Laziness, in a positive and profitable way? (13:00).
3. "Salon Managers and their role." (26:00).

https://www.laurenlappin.com.au/salon-boss

....

Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128

Rate and Comment in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59

Allure's Instagram: https://www.instagram.com/allure_lashbeautybar

....

This Episode was Recorded and Produced by Josh Liston at JCAL Media Group.

https://www.laurenlappin.com.au/salon-boss

In this week's Listener Q&A episode (part 1 of 2) Lauren tackles three very different but equally important Salon business questions around Client Expectations, Stock Control, and Owners not paying themselves.

If you have any burning questions for your Salon Business, and you want to hear Lauren's take on them in a future episode of the Podcast, Follow Lauren on Instagram here @laurenlappin_. 

Listener Questions:

1. How do we best engage with Clients that only want to see the Owner or a particular Team member in the Salon? (What to do if Clients arrive at your Salon expecting to see you (as the Owner), and are caught off-guard by having to see a different member of your Team instead).
2. I'm struggling to budget for stock in my Salon, what do I do? (How to optimise your Stock Control Process, to eliminate stock shortages of Professional stock, over and under orders of Retail stock, and budget blow-outs that can lead to cash flow issues). (09:30).
3. I'm not paying myself due to high business overheads, how do I get things back on-track in my business and start paying myself? (22:00).

https://www.laurenlappin.com.au/salon-boss

....

Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128

Rate and Comment in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59

Allure's Instagram: https://www.instagram.com/allure_lashbeautybar

....

This Episode was Recorded and Produced by Josh Liston at JCAL Media Group.

https://www.laurenlappin.com.au/private-coaching

In this week's episode Lauren discusses What Actually Matters on Your Salon Socials. Lauren also shares her opinion on the value of Social Media Marketing Groups and Content Idea Clubs online, and if a virality-first orientation is helpful for marketing bricks-and-mortar businesses.

What Matters More Than Follower Counts, Views, and Going Viral:

• Don't forget, we have bricks-and-mortar serviced-based businesses. Create content for your ideal local Clients, and your ideal potential Clients. (05:45).

• Your main goal on Socials should be to get more paying Clients physically through the door. (07:30).

• Don't get caught-up obsessing over what other Creators (and Salons) are doing on Instagram, TikTok, etc. (10:00).

• ICA (Ideal Client Avatar). (10:55).

• Did your Social Content fill the white spaces in your calendar? If not, why? Was your Content in perfect alignment with what your ICA wants and needs? (15:00).

• First, ask yourself, what problems are my Clients and Potential Clients having? And how can we help those Clients solve those problems? Once you have the answers those questions, then start building your Social Content. (19:00).

....

Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128

Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59

Lauren on Instagram: https://www.instagram.com/laurenlappin_

Allure's Instagram: https://www.instagram.com/allure_lashbeautybar

....

This Episode was Recorded and Produced by Josh Liston at JCAL Media Group - https://www.jcaldigital.org/podcast-editing

https://www.laurenlappin.com.au/salon-boss

In part 3 of the CEO Mindset Series, Lauren Lappin dives deep into the concepts of self-belief, self-confidence, and challenging imposter syndrome (and self-doubt) in life and business.

Manifestations of a Lack of Self-Belief:

• Imposter Syndrome and Challenging Negative Thinking. (03:45).

• Comparisonitis. (07:50).

• Negative Self-Talk. (10:00).

• Fear of Failure. (12:45).

• Overwhelm. (14:00).

How To Build Self-Belief and Beat Back Imposter Syndrome:

• Shift Your Focus. Stop looking inward, and start looking outward. (17:30).

• Create a Happy List. Save positive feedback and reviews and put them somewhere that you can see every day. (20:00).

• Compare You with You. (25:00).

• Surround Yourself with Supportive and Encouraging People. (27:15).

• Visualisation. Picture yourself succeeding in your life and business. What does it look like? And what gets you the most excited about that vision becoming reality? (30:30).

• Step Out of Your Comfort Zone. (33:30).

• Practicing Self-Care. You need to be intentional (and uncompromisingly so) about looking after yourself and your own wellbeing. (35:15).

• Get Quality Sleep. (38:00).

• Take Regular Breaks!!! (39:30).

• Disconnect from Work and Technology. (41:00).

• Hobbies, and Truly Socialising. (42:55).

• Planning Time Off. "Why work so hard on a relentless cycle, if there's no reward at the end?" (45:00).

• Treat Yourself. Choose rewards that are both meaningful, and supportive of your broader goals. (46:00).

....

https://www.laurenlappin.com.au/salon-boss

Need to Break Free from Overwhelm? Listen to Part 1 of the CEO Mindset Series here: https://player.captivate.fm/episode/fce0e49b-6fd2-4ce5-b9ee-8b29ebcd8def

Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128

Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59

Lauren on Instagram: https://www.instagram.com/laurenlappin_

Allure's Instagram: https://www.instagram.com/allure_lashbeautybar

....

This Episode was Recorded and Produced by Josh Liston at JCAL Media Group - https://www.jcaldigital.org/podcast-editing

https://www.laurenlappin.com.au/salon-boss

In part 2 of the CEO Mindset Series, Lauren Lappin explores the concept of Money Mindset, and how your thoughts and feelings around money can impact your life and business.

We all have a Money Blueprint that knowingly (and unknowingly) influences our financial lives (often in limiting ways) and it can be next-to-impossible to identify, challenge and change that rusted-on Blueprint, without the proper tools. This episode of the Podcast aims to provide you with some (or all) of the tools you'll need to get started on rewriting your money story.

Negative Money Mindset:

• What is a Negative Money Mindset? (01:20).

• Manifestations of a Negative Money Mindset. (03:30). 

• Resistance to Investment in Yourself and/or Your Business. (09:00).

• Avoiding Financial Management. Are you scared to look at your bank account? (11:00).

• Stop Comparing Yourself to Others. (15:00).

The Long Path To A Positive Money Mindset. (19:00).

• Calling Yourself on your own BS. (20:55).

• Practicing Gratitude. (22:45).

• Educate Yourself. Learn about money management and broaden your financial knowledge. (23:15).

• Visualisation is Powerful. (24:00).

• Celebrate Your Wins - no matter how small. (26:00).

• Choose Your Tribe Wisely. (27:30).

• Tracking Your Progress and Step Into Abundance. (30:00).

• Consider Getting Expert Help. (32:00).

....

Need to Break Free from Overwhelm? Listen to Part 1 of the CEO Mindset Series here: https://player.captivate.fm/episode/fce0e49b-6fd2-4ce5-b9ee-8b29ebcd8def

Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128

Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59

Lauren on Instagram: https://www.instagram.com/laurenlappin_

Allure's Instagram: https://www.instagram.com/allure_lashbeautybar

....

This Episode was Recorded and Produced by Josh Liston at JCAL Media Group - https://www.jcaldigital.org/podcast-editing

https://www.laurenlappin.com.au/salon-boss

In part 1 of the CEO Mindset Series, Lauren Lappin dives deep into the concept of Entrepreneurial Overwhelm: what it is, how it can affect both you and your business, and the steps you can take to break free from this viscous cycle and experience more growth and abundance in your business (and life).

•  How to spot if you're approaching Overwhelm, or that you are already overwhelmed in your business. (02:00).

• What is Wearing all the Hats in Business? (04:00).

Lauren's Tips for Overcoming Overwhelm:

• Prioritise your tasks and/or use Time Management techniques to optimise your work hours and reduce the potential for burnout. (07:00).

• Time Blocking as a technique to fight back against overwhelm. (11:00).

• Delegation and Outsourcing are the keys to freeing up your time and energy so you can focus on the highest value and most lucrative aspects of your business, or businesses. (18:30).

• Firm Boundaries, and learning to Say No! (20:20).

• Limit multi-tasking (actually, just avoid it altogether). (22:30).

• Break down business tasks into smaller (more manageable) steps. (25:45).

• Set realistic expectations for yourself, and don't be too hard on yourself if you don't get something done in the time you initially allocated. (Learning how to estimate the time a particular task might take, is a very advanced Entrepreneurial Skill and takes time to master). (27:45).

• Celebrate all the Wins. (29:15).

• Organise your workspace. (30:30).

....

Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128

Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59

Lauren on Instagram: https://www.instagram.com/laurenlappin_

Allure's Instagram: https://www.instagram.com/allure_lashbeautybar

....

This Episode was Recorded and Produced by Josh Liston at JCAL Media Group - https://www.jcaldigital.org/podcast-editing

https://www.laurenlappin.com.au/private-coaching

In this week's episode Lauren discusses the incredibly important (yet often unspoken about) topic of Keeping Your Client Relationships Professional, and how to do so without the guilt. 

• Dealing with personal questions as a Beauty Professional. (08:30).

• Supporting your Team with systems and policies. (10:30).

• What to do if Clients are inviting you to events/parties/personal get-togethers. (14:20).

• What to do if a Client puts you on the spot. (16:30).

• Firm boundaries are paramount in Professional Client Relationships. Have A Salon Phone!!! (18:30).

• Establish a Centralised Communication Process that your Team can easily default over to when Clients contact them directly, both inside and outside of work hours. (20:00).

• Have firm Policies in place around personal details NOT being shared with Clients — both your own and your Teams'. (22:30).

• Clients Relationships on Social Media. (23:00).

....

Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128

Rate the Show in Spotify:  https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59

Lauren on Instagram: https://www.instagram.com/laurenlappin_

Allure's Instagram: https://www.instagram.com/allure_lashbeautybar

....

This Episode was Recorded and Produced by Josh Liston at JCAL Media Group - https://www.jcaldigital.org/podcast-editing

https://www.laurenlappin.com.au/private-coaching

In this week's episode Lauren dives deep into the mindset behind making Smart Money Moves in your Salon business, and how to future-proof your business and financial life.

**This is not professional or personal financial advice, and is meant for educational and informational purposes only. Please speak with your Financial Advisor and/or Accountant for personalised and specific information for your business and personal finances.**

Future-Proofing Your Business with Smart Money Moves:

• Why making Smart Money Moves is a key pillar to building and sustaining a thriving Business.

• Not paying yourself a proper wage. (03:45).

• What are your goals? (04:30).

• Why you want your Business to look good on paper. (08:30).

• Good cash and transaction management flows from the top down. (11:00).

• Accurate Reporting is crucial in paying the correct Bonuses to your Team. (13:00).

• Choosing the right Business Structure is essential in optimising your Business from a financial and taxation perspective. (15:00).

• How to pay yourself as the Business Owner. (19:00).

• Get a great Accountant or Financial Professional in your corner. (24:00).

Want to Grow Your Business? https://www.laurenlappin.com.au/private-coaching

....

Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128

Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59

Lauren on Instagram: https://www.instagram.com/laurenlappin_

Allure's Instagram: https://www.instagram.com/allure_lashbeautybar

....

This Episode was Recorded and Produced by Josh Liston at JCAL Media Group - https://www.jcaldigital.org/podcast-editing