The Lash Business Lounge

By Lauren Lappin

Lauren Lappin is a successful Salon Owner and Lash Business Coach, and she's here to help take your Beauty Business from Average to Amazing.

Join Lauren weekly to grow your Salon, increase your inco... more

5

1414 ratings

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FAQs about The Lash Business Lounge:

How many episodes does The Lash Business Lounge have?

The podcast currently has 125 episodes available.

The Lash Business Lounge episodes:

January 16, 2025Ep. 125: Starting a New Business / Building a Brand
https://www.instagram.com/laurenlappin_
In this week's episode Lauren discusses the steps she's taken to help build her and her husband Owen's new Landscaping Business. This episode focusses on getting the Marketing, Promotional and Communication Assets right from the outset, and how it sets you up to succeed in the long-term, regardless of industry.
Finding the right business Name. (04:00)
Go Big or Go Home! (plus using ChatGPT to brainstorm potential names). (12:00)
Registering your business name, and domain names. (13:30)
Get a professional email address. (17:50)
Finding the perfect logo. (using Design Crowd). (18:45)
Sourcing options for the Formscape Outdoor Solutions logo. (24:15)
Instagram and Facebook Accounts. (plus using Facebook Groups to get Clients). (30:45)
Optimising domain names and email addresses for memorability and ease-of-use. (34:00)
Get a dedicated business phone. (37:30)
Using AI to help write blogs for the Formscape website. (40:00)

Follow the Formscape Journey: https://www.instagram.com/formscape_outdoor_solutions/
Rate and Review the Podcast in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128
Rate the Podcast in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59
Lauren on Instagram: https://www.instagram.com/laurenlappin_
Allure's Instagram: https://www.instagram.com/allure_lashbeautybar
....
This Episode was Recorded and Produced by Josh Liston at DeadsetPodcasting.com
....
This episodes theme music (Title: 'Highlander'') is from the amazing 'Scandianvianz'.
Check them out on YouTube here and Subscribe to their Playlists: https://www.youtube.com/watch?v=NIGxBs8IPHM&list=PLzCxunOM5WFLOaTRCzeGrODz8TWaLrbhv&index=24
...more
46min
December 19, 2024Ep. 124: Here's Why You Aren't Getting New Clients
https://www.instagram.com/laurenlappin_
In this week's episode Lauren discusses 4 Reasons Why You Aren't Getting New Clients into your Salon.
Your Social Media Sucks! (02:00). In 2025 (and beyond) you simply have to care about the quality of your Social Media Content, on being consistent, personal, engaging, and original.
You Aren't Building Relationships with Your Clients (09:00). Studies show that the no.1 reason a Customer will leave a business is Perceived Indifference on the part of the Business.
You're Not Giving Your Clients an Incentive to Return (15:00).
Lack of Attention to Detail (18:00).

Forbes.com on the Perceived Indifference Study: https://www.forbes.com/sites/stanphelps/2015/08/16/losing-customers-over-poor-service-lessons-from-td-bank-big-ass-fans-on-overcoming-indifference/
Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128
Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59
Lauren on Instagram: https://www.instagram.com/laurenlappin_
Allure's Instagram: https://www.instagram.com/allure_lashbeautybar
....
This Episode was Recorded and Produced by Josh Liston at DeadsetPodcasting.com
....
This episodes theme music (Title: 'Highlander'') is from the amazing 'Scandianvianz'.
Check them out on YouTube here and Subscribe to their Playlists: https://www.youtube.com/watch?v=NIGxBs8IPHM&list=PLzCxunOM5WFLOaTRCzeGrODz8TWaLrbhv&index=24
...more
25min
December 12, 2024Ep. 123: Gabrielle Hill on Client Education, Hiring Staff, Fear in Business, Time Management, and The Value of Client Feedback - p2/2
https://www.instagram.com/laurenlappin_
In this week's episode (part 2 of 2) Lauren is joined by the incredible Gabrielle Hill from The Lash House Newcastle and Lash Mami Pro. Lauren and Gab dig into hiring, mindset, time and self-management, and balancing all the priorities inside and outside of business.
• How does Gab manage all the competing priorities in her life? (And there's a lot!!). (06:45).
• Motivation is fleeting ~ Lauren Lappin. (10:30).
• The role of the Partner in employee success, and self-confidence. (11:45).
• What has been Gab's biggest struggle in Business? (13:00).
• Gabrielle's mindset change around Client Feedback. (14:20).
• What's one piece of advice that Gab would love to be able to go back and tell a younger version of herself? (16:00).
Listen to Part 1 with Gab here >> https://the-lash-business-lounge.captivate.fm/episode/ep-122-gabrielle-hill-on-starting-growing-the-lash-house-newcastle-moving-beyond-the-home-salon-risk-taking-and-client-retention-p1-2
Find Gabrielle Online.
https://www.instagram.com/gabriellehill/
https://www.instagram.com/thelashhousenewcastle/
https://www.instagram.com/lashmamipro/

Get 20% Off your first order from Lash Mami Pro. Use discount code LBL20 for 20% off your first order athttps://lashmamipro.com.au/
....
This Episode was Recorded and Produced by Josh Liston at DeadsetPodcasting.com
....
This episodes theme music (Title: 'Highlander'') is from the amazing 'Scandianvianz'.
Check them out on YouTube here and Subscribe to their Playlists: https://www.youtube.com/watch?v=NIGxBs8IPHM&list=PLzCxunOM5WFLOaTRCzeGrODz8TWaLrbhv&index=24
...more
22min
December 05, 2024Ep. 122: Gabrielle Hill on Starting & Growing 'The Lash House Newcastle', Moving Beyond the Home Salon, Risk Taking, and Getting Clients to Rebook - p1/2
https://www.instagram.com/laurenlappin_
In this week's episode (part 1 of 2) Lauren is joined by the amazing Gabrielle Hill from The Lash House Newcastle and Lash Mami Pro. This is part 1 of a 2-part deep dive into how Gabrielle started, adapted, expanded and grew The Lash House Newcastle.
• Gabrielle's Team and their commitment to Content Creation. (06:45).
• How did Gab get started in Beauty and Lashing? (09:25).
• From Townhouse to Granny Flat, and growing the Team. (13:30).
• Establishing a dedicated space for 'The Lash House Academy'. (18:00).
• Failure is not an option! (19:45)
• Lauren was packing orders by torch light in a storage shed. (23:00).
• Getting Clients to rebook is the key to Business Growth. (27:30).
Find Gabrielle Online.
https://www.instagram.com/gabriellehill/
https://www.instagram.com/thelashhousenewcastle/
https://www.instagram.com/lashmamipro/

Get 20% Off your first order from Lash Mami Pro. Use discount code LBL20 for 20% off your first order at https://lashmamipro.com.au/
....
Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128
Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59
Lauren on Instagram: https://www.instagram.com/laurenlappin_
Allure's Instagram: https://www.instagram.com/allure_lashbeautybar
....
This Episode was Recorded and Produced by Josh Liston at DeadsetPodcasting.com
....
This episodes theme music (Title: 'Highlander'') is from the amazing 'Scandianvianz'.
Check them out on YouTube here and Subscribe to their Playlists: https://www.youtube.com/watch?v=NIGxBs8IPHM&list=PLzCxunOM5WFLOaTRCzeGrODz8TWaLrbhv&index=24
...more
30min
November 28, 2024Ep. 121: How I'm Taking Care of Myself This December
https://www.instagram.com/laurenlappin_
In this week's episode Lauren shares several ways that she's taking care of herself (and by extension her Family and her Team) this December. Lauren asks the question: Are You Planning to Thrive, or Just Survive?
"We (as Business Owners) need to take care of ourselves and enjoy this time of year, too" ~ Lauren Lappin.
A focus on health at this time of year is key to making it through the silly season unscathed. (05:30). Massage, Chiropractic (where required), and Scheduled Exercise Sessions are an essential part of Lauren's plan for December.
Shopping and Meal Prep. (10:30).
Setting and Maintaining Boundaries, in particular around Start & Finish times. (11:55).
Scheduled Breaks, and actually taking them. (14:55)
Batch Creation of Content and Future Marketing Assets. (15:30)
Closing for the Break. (17:00).

Listen to 'Show Me Your Calendar, And I'll Show You Your Life' (Podcast Episode): https://player.captivate.fm/episode/5e4c513c-b039-416f-a293-4e0ca0856562
Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128
Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59
Lauren on Instagram: https://www.instagram.com/laurenlappin_
Allure's Instagram: https://www.instagram.com/allure_lashbeautybar
....
This Episode was Recorded and Produced by Josh Liston at DeadsetPodcasting.com
....
This episodes theme music (Title: 'Highlander'') is from the amazing 'Scandianvianz'.
Check them out on YouTube here and Subscribe to their Playlists: https://www.youtube.com/watch?v=NIGxBs8IPHM&list=PLzCxunOM5WFLOaTRCzeGrODz8TWaLrbhv&index=24
...more
22min
November 21, 2024Ep. 120: Q&A - Managing the Family Schedule | Arriving Early at the Salon | More Team Members vs More Clients | Home Gym (Worth It?) | Calculating Your Salon Financials
Grow Your Beauty Biz: https://laurenlappin.com.au/private-coaching
In this week's episode Lauren answers a wide-ranging list of Listener Questions from a recent Instagram Poll. (If you have burning questions for your Salon Business and want to hear Lauren's take on them in a future episode of the Podcast - Follow Lauren on Instagram here https://www.instagram.com/laurenlappin_)
How do you manage the Family Schedule while running a business?
How early do you get to the Salon before your first Client is due to arrive? (07:00).
Boosted Posts, Campaigns, or both? Putting on a Team Member. Need more Clients. (10:30).
How much did you spend on your Home Gym, and was it worth it? (17:00).
How do you calculate your Salon Financials for Growth and Profit? (24:45).

Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128
Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59
Lauren on Instagram: https://www.instagram.com/laurenlappin_
Allure's Instagram: https://www.instagram.com/allure_lashbeautybar
....
This Episode was Recorded and Produced by Josh Liston at DeadsetPodcasting.com
....
This episodes theme music (Title: 'Highlander'') is from the amazing 'Scandianvianz'.
Check them out on YouTube here and Subscribe to their Playlists: https://www.youtube.com/watch?v=NIGxBs8IPHM&list=PLzCxunOM5WFLOaTRCzeGrODz8TWaLrbhv&index=24
...more
28min
November 14, 2024Ep. 119: Show Me Your Calendar, And I'll Show You Your Life
Want More Info on the Salon Boss Mastermind? DM 'MASTERMIND' to Lauren on Instagram https://www.instagram.com/laurenlappin_
In this week's episode Lauren asks a very big question: "If I was to look at your calendar right now, what would it tell me about your business and life in 12 months?"
The things that you are dedicating your time to right now, will dictate how your future is going to look. (02:15).
No time for business development = no chance for growth. (02:55).
"The definition of insanity is doing the same thing over and over again and expecting different results" ~ Albert Einstein. (03:55).
Change requires action. (07:30).
What does Lauren's calendar say about her priorities and goals? (10:45).
Podcast Recording/Prep and Content Creation is scheduled in. (11:50).
If you want to grow in 2025 you need to be scheduling in time for Marketing and Implementation, Content Creation and Posting that Content, Building Systems, Team Development and Training, Financial Accountability Sessions, and most importantly Reflection and Future Planning. (14:15).
"Nothing Changes if Nothing Changes" ~ Lauren Lappin. (18:30).

Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128
Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59
Lauren on Instagram: https://www.instagram.com/laurenlappin_
Allure's Instagram: https://www.instagram.com/allure_lashbeautybar
....
This Episode was Recorded and Produced by Josh Liston at DeadsetPodcasting.com
....
This episodes theme music (Title: 'Highlander'') is from the amazing 'Scandianvianz'.
Check them out on YouTube here and Subscribe to their Playlists: https://www.youtube.com/watch?v=NIGxBs8IPHM&list=PLzCxunOM5WFLOaTRCzeGrODz8TWaLrbhv&index=24
...more
21min
November 07, 2024 Ep. 118: Want Better Clients? Start By Being One!
https://www.instagram.com/laurenlappin_
In this week's episode Lauren discusses a key factor in attracting and keeping Better Clients, and that's to Start by Being a Better Client Yourself.
"What you put out there, is what you get back"~ Lauren Lappin.
• No-shows in business. (05:00).
• Last-minute cancellations in business. (06:30).
• Being asked for a cheaper prices and/or discounts. (08:00).
• Chasing people for money sucks!! (10:00).
• Lauren's Week from Hell, and trying to model Ideal Client Behaviour (walking the talk). (13:30).
• Ask Yourself: Would I want me as a Client? (18:00).
• Start Practicing Karmic Client Etiquette. (18:45)
Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128
Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59
Lauren on Instagram: https://www.instagram.com/laurenlappin_
Allure's Instagram: https://www.instagram.com/allure_lashbeautybar
....
This Episode was Recorded and Produced by Josh Liston at DeadsetPodcasting.com
....
This episodes theme music (Title: 'Highlander'') is from the amazing 'Scandianvianz'.
Check them out on YouTube here and Subscribe to their Playlists: https://www.youtube.com/watch?v=NIGxBs8IPHM&list=PLzCxunOM5WFLOaTRCzeGrODz8TWaLrbhv&index=24
...more
24min
October 31, 2024Ep. 117: How Often Should You Increase Your Service Prices?
Want More Info on the Salon Boss Mastermind? DM 'MASTERMIND' to Lauren on Instagram https://www.instagram.com/laurenlappin_
In this week's episode Lauren discusses how to increase your Salon Service Prices on a regular basis, and why you shouldn't ever feel uncomfortable and/or greedy when doing so.
"Price rises are necessary to combat rising costs, sustaining your continued business growth, and to fairly compensating both yourself and if you have one, your Team" ~ Lauren Lappin.
How To Increase Your Salon Service Prices.
Priced for Profit (02:45).
Know Your Costs (for every single service in your Salon) (06:00).
Do Not Just Allow for Break-Even (07:50).
When to Raise Your Prices (09:35).
Why flat Percentage-based Price Rises Don't Work (11:45).
When Does Lauren Raise Her Prices? (14:30).
How to Implement a Price Rise (17:45). "Just Do It !!!"
Don't Apologise for Raising Your Prices (24:30).

Listen to How Much Should I Be Paying Myself? https://player.captivate.fm/episode/f93e99b0-cb3a-41c0-aa76-e6eecffdf218
Listen to 3 Signs You Should Be Raising Your Prices. https://player.captivate.fm/episode/3a77d2cf-2c62-42cf-809e-51e360196113
Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128
Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59
Lauren on Instagram: https://www.instagram.com/laurenlappin_
Allure's Instagram: https://www.instagram.com/allure_lashbeautybar
....
This Episode was Recorded and Produced by Josh Liston at DeadsetPodcasting.com
....
This episodes theme music (Title: 'Highlander'') is from the amazing 'Scandianvianz'.
Check them out on YouTube here and Subscribe to their Playlists: https://www.youtube.com/watch?v=NIGxBs8IPHM&list=PLzCxunOM5WFLOaTRCzeGrODz8TWaLrbhv&index=24
...more
28min
October 24, 2024Ep. 116: Stop Posting This Type of Content if You Want to Get Booked and Busy
Want More Info on the Salon Boss Mastermind? [email protected] | https://www.instagram.com/laurenlappin_
In this week's episode Lauren discusses 5 Different Types of Social Media Content that might be working against your goals of getting booked and busy in your Salon.
"Get specific about the type of Client you want to attract to your Salon, and craft your Social Media Content to appeal to that exact type of person" ~ Lauren Lappin.
Stop creating and posting educational content around your profession that is aimed at other Industry Professionals and not at your Ideal Clients (04:30).
Stop posting extreme close-ups of the eyes with jargon-heavy copy in the caption (06:30).
Stop posting policies, rules and price rises (09:00).
Stop putting out Reels and Posts making fun of Clients, or complaining about Clients (11:00).
Stop reviewing commercial products and/or non-retail product ranges (13:45).

Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128
Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59
Lauren on Instagram: https://www.instagram.com/laurenlappin_
Allure's Instagram: https://www.instagram.com/allure_lashbeautybar
....
This Episode was Recorded and Produced by Josh Liston at DeadsetPodcasting.com
....
This episodes theme music (Title: 'Highlander'') is from the amazing 'Scandianvianz'.
Check them out on YouTube here and Subscribe to their Playlists: https://www.youtube.com/watch?v=NIGxBs8IPHM&list=PLzCxunOM5WFLOaTRCzeGrODz8TWaLrbhv&index=24
...more
19min

FAQs about The Lash Business Lounge:

How many episodes does The Lash Business Lounge have?

The podcast currently has 125 episodes available.

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