The Lash Business Lounge

By Lauren Lappin

Welcome to The Lash Business Lounge, the ultimate podcast for beauty business owners who want to scale, streamline, and succeed! Hosted by salon owner, industry educator, and beauty business coach Lau... more

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FAQs about The Lash Business Lounge:

How many episodes does The Lash Business Lounge have?

The podcast currently has 132 episodes available.

The Lash Business Lounge episodes:

March 06, 2025 Ep. 132: Debunking the Myth of Passive Income in the Beauty Industry
https://www.instagram.com/laurenlappin_
In this week's episode Lauren sets out to Debunk the Myth of Passive income in the Beauty Industry. This is a topic that Lauren has been wrestling with for quite a while and she feels that the Podcast is the very best place share this very complex issue in business, at length and in-depth.
What is Passive Income? Passive income is money you earn with little ongoing effort, from sources other than a traditional job and/or hours-for-dollars based business activities.
• The Rise of the Beauty Business Coach. (03:50).
• Choose Your Hard! (06:00).
• How Passive is Passive Income? (07:30).
• The Realities of Being an Online Coach or Mentor. (11:00).
• Building a Successful Business, First. (16:00).
• You Will Still Need a Team. (17:55).
• What Have You Got Left at the End? (19:00).
Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128
Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59
Lauren on Instagram: https://www.instagram.com/laurenlappin_
Allure's Instagram: https://www.instagram.com/allure_lashbeautybar
....
This Episode was Recorded and Produced by Josh Liston at DeadsetPodcasting.com
....
This episodes theme music (Title: 'Highlander'') is from the amazing 'Scandianvianz'.
Check them out on YouTube here and Subscribe to their Playlists: https://www.youtube.com/watch?v=NIGxBs8IPHM&list=PLzCxunOM5WFLOaTRCzeGrODz8TWaLrbhv&index=24
...more
28min
February 27, 2025Ep. 131: Q&A - Juggling Motherhood & Business when Your Kids are Little | Difficult Employees | Struggling to Find Clients
Lauren on Instagram: https://www.instagram.com/laurenlappin_
In this week's episode Lauren tackles a list of 3 fantastic Listener Questions from a recent Instagram Poll - this is part 2of a 2-part Q&A series.
If you have burning questions for your Salon Business and want to hear Lauren's take on them in a future episode of the Podcast - Follow Lauren on Instagram here @laurenlappin_.
How did Lauren juggle being a Mother and being Business Owner back when her children were little?
How to deal with a difficult employees (that are also very good at their job). (15:00).
Struggling to find Clients - what should I do? (21:00).

Ep. 83: 5 Time Management Hacks for Peak Productivity: https://the-lash-business-lounge.captivate.fm/episode/ep-83-5-time-management-hacks-for-peak-productivity
Ep. 110: Why You Need to "Hire Slow, and Fire Fast" in your Beauty Business: https://the-lash-business-lounge.captivate.fm/episode/ep-110-why-you-need-to-hire-slow-fire-fast-in-your-beauty-business
....
Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128
Rate and Comment in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59
Allure's Instagram: https://www.instagram.com/allure_lashbeautybar
....
This Episode was Recorded and Produced by Josh Liston at DeadsetPodcasting.com
....
This episodes theme music (Title: 'Highlander'') is from the amazing 'Scandianvianz'.
Check them out on YouTube here and Subscribe to their Playlists: https://www.youtube.com/watch?v=NIGxBs8IPHM&list=PLzCxunOM5WFLOaTRCzeGrODz8TWaLrbhv&index=24
...more
30min
February 20, 2025Ep. 130: Q&A - Increasing Client Retention Rate | Opening a Second Location | First Year Growth | Difficult Client Conversations
Get Booked & Busy: https://laurenlappin.com.au/booked-and-busy
In this week's episode Lauren tackles a list of four very BIG Listener Questions from a recent Instagram Poll - this is part 1 of a 2-part Q&A series.
If you have burning questions for your Salon Business and want to hear Lauren's take on them in a future episode of the Podcast - Follow Lauren on Instagram here @laurenlappin_.
What is the most effective way to support Staff to rebook Clients?
Should I open a second location? (08:00).
First Year Growth, where should I be? (15:15).
How do we tell a Client that their lashes are damaged from another Salon without offending the Client? (23:00).

Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128
Rate and Comment in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59
Lauren on Instagram: https://www.instagram.com/laurenlappin_
Allure's Instagram: https://www.instagram.com/allure_lashbeautybar
....
This Episode was Recorded and Produced by Josh Liston at DeadsetPodcasting.com
....
This episodes theme music (Title: 'Highlander'') is from the amazing 'Scandianvianz'.
Check them out on YouTube here and Subscribe to their Playlists: https://www.youtube.com/watch?v=NIGxBs8IPHM&list=PLzCxunOM5WFLOaTRCzeGrODz8TWaLrbhv&index=24
...more
31min
February 13, 2025Ep. 129: The 7 Reasons Why Beauty Businesses Fail.
https://www.instagram.com/laurenlappin_
In this week's episode Lauren discusses the 7 Reasons Why Beauty Businesses Fail, plus she shares some proven strategies you can start implementing today to right the ship in your Business.
Poor Time Management. You need to work out what really moves the needle in your Business, and put the majority of your concerted efforts on those high-impact activities. (01:15).
Lack of understanding of Business Finances (cash flow, pricing, costs, profitability and accurate Book Keeping). (07:45).
Outsourcing and/or Hiring before you are ready. Keep doing the work you can do really well for as long as you can during the start-up phase of your Business. (10:00).
Inconsistent, non-Existent, or Bad Marketing. "You can't expect to have a booming Business if you're not marketing yourself" ~ Lauren Lappin. (14:00).
Spending money on things you can't afford and/or on the wrong things. (16:30).
Ignoring your Client Retention Rate. (23:45).
Poor Mindset. "People that fail, are people that quit" ~ Lauren Lappin. (26:00).

Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128
Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59
Lauren on Instagram: https://www.instagram.com/laurenlappin_
Allure's Instagram: https://www.instagram.com/allure_lashbeautybar
....
This Episode was Recorded and Produced by Josh Liston at DeadsetPodcasting.com
....
This episodes theme music (Title: 'Highlander'') is from the amazing 'Scandianvianz'.
Check them out on YouTube here and Subscribe to their Playlists: https://www.youtube.com/watch?v=NIGxBs8IPHM&list=PLzCxunOM5WFLOaTRCzeGrODz8TWaLrbhv&index=24
...more
36min
February 06, 2025Ep. 128: 8 Ways You Can Increase Profits in Your Beauty Business in 2025
Salon Goals February 2025.
In this week's episode Lauren shares 8 Proven Ways You Can Increase Profits in your Beauty Business in 2025, and as Lauren mentions in the episode "These aren't fun things" but they're essential for increasing business profits.
You need to be running a regular review (of the monies in and out) in your business. (04:00).
Examine your reports. "Don't go through business with blinders on" ~ Lauren Lappin. (08:45).
Review all your spending. Try to get a better deal on your utilities, your supplies, and your general Salon consumables. (13:00).
Raise Your Prices! (15:15).
Expand your retail range, and focus on building retail sales volume in your Salon. (18:30).
Focus on Add-ons & Upgrades. (19:50).
Optimise your Appointment Schedule to fill gaps. You want appointments to flow back-to-back. (22:00).
You need incentivise your Team to perform at their very best, and you need to keep finding creating ways to do so. (27:00).

Salon Goals February 2025.
....
Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128
Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59
Lauren on Instagram: https://www.instagram.com/laurenlappin_
Allure's Instagram: https://www.instagram.com/allure_lashbeautybar
....
This Episode was Recorded and Produced by Josh Liston at DeadsetPodcasting.com
....
This episodes theme music (Title: 'Highlander'') is from the amazing 'Scandianvianz'.
Check them out on YouTube here and Subscribe to their Playlists: https://www.youtube.com/watch?v=NIGxBs8IPHM&list=PLzCxunOM5WFLOaTRCzeGrODz8TWaLrbhv&index=24
...more
34min
January 30, 2025 Ep. 127: Hiring Skilled vs Unskilled Staff for Your Salon Business
https://www.instagram.com/laurenlappin_
In this week's episode Lauren discusses the Pros and Cons of Hiring Skilled vs Unskilled Staff for your Salon Business. No hiring decision is easy, but this episode should allow you to get some clarity about what you're gaining (and potentially what you're giving up) when hiring experienced vs inexperienced Team Members.
Hiring "Skilled" Staff (the Pros and Cons):
• Pro: Skilled Team Members are up-and-running much much quicker and making money for you from the start (08:45).
• Pro: Less training requirements to get a Skilled Hire working at a Professional Level (09:45).
• Pro: A Skilled Hire might bring some Clients with them to your Business (10:15).
• Con: Sometimes with advanced skills comes a big ego, and potentially bad habits that have been let go in the past (10:30).
• Con: The Skilled Hire might not be as skilled as you'd hoped they would be (12:15).
>> Always Do a Skills Test!! <<
Hiring "Unskilled" Staff (the Pros and Cons):
• Pro: Eager to learn and eager to please, with plenty of positive energy (13:30).
• Pro: Unskilled Hires can help out around the Salon while they build their Clientele (15:00).
• Pro: Due to the Business giving them their start and building their skills-base, Unskilled Hires tend to be more loyal and stay with your Salon for longer (15:45).
• Con: They're NOT making money from the start (16:30).
• Con: It can take longer to build Client Trust with Unskilled Hires (18:00).
• Con: Given that Unskilled Hires are generally younger, they can be immature at times, and may come with overly-involved and interfering Parent(s) (18:30).
Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128
Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59
Lauren on Instagram: https://www.instagram.com/laurenlappin_
Allure's Instagram: https://www.instagram.com/allure_lashbeautybar
....
This Episode was Recorded and Produced by Josh Liston at DeadsetPodcasting.com
....
This episodes theme music (Title: 'Highlander'') is from the amazing 'Scandianvianz'.
Check them out on YouTube here and Subscribe to their Playlists: https://www.youtube.com/watch?v=NIGxBs8IPHM&list=PLzCxunOM5WFLOaTRCzeGrODz8TWaLrbhv&index=24
...more
24min
January 23, 2025Ep. 126: What Would Happen to Your Business if You Took a Month Off Work?
Salon Goals February 2025.
In this week's episode we discuss a very challenging question for Salon Owners: What Would Happen to Your Business if You Took a Month Off Work? Lauren also helps you answer the following, Have you built yourself a business, or a job?
If You Took a Month Off Work?
Would administration asks, Client communications, social media posts and general cleaning stop getting done while you're away? (03:45)
Would your regular stock control and ordering processes be maintained? (04:45)
Would the wages, banking and booking keeping get done? (06:00)
Have you built yourself a business, or a job? (07:30)
Building Client Trust in your Team so you can go away worry-free. (09:30)

Salon Goals February 2025.
Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128
Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59
Lauren on Instagram: https://www.instagram.com/laurenlappin_
Allure's Instagram: https://www.instagram.com/allure_lashbeautybar
....
This Episode was Recorded and Produced by Josh Liston at DeadsetPodcasting.com
....
This episodes theme music (Title: 'Highlander'') is from the amazing 'Scandianvianz'.
Check them out on YouTube here and Subscribe to their Playlists: https://www.youtube.com/watch?v=NIGxBs8IPHM&list=PLzCxunOM5WFLOaTRCzeGrODz8TWaLrbhv&index=24
...more
16min
January 16, 2025Ep. 125: Starting a New Business / Building a Brand
https://www.instagram.com/laurenlappin_
In this week's episode Lauren discusses the steps she's taken to help build her and her husband Owen's new Landscaping Business. This episode focusses on getting the Marketing, Promotional and Communication Assets right from the outset, and how it sets you up to succeed in the long-term, regardless of industry.
Finding the right business Name. (04:00)
Go Big or Go Home! (plus using ChatGPT to brainstorm potential names). (12:00)
Registering your business name, and domain names. (13:30)
Get a professional email address. (17:50)
Finding the perfect logo. (using Design Crowd). (18:45)
Sourcing options for the Formscape Outdoor Solutions logo. (24:15)
Instagram and Facebook Accounts. (plus using Facebook Groups to get Clients). (30:45)
Optimising domain names and email addresses for memorability and ease-of-use. (34:00)
Get a dedicated business phone. (37:30)
Using AI to help write blogs for the Formscape website. (40:00)

Follow the Formscape Journey: https://www.instagram.com/formscape_outdoor_solutions/
Rate and Review the Podcast in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128
Rate the Podcast in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59
Lauren on Instagram: https://www.instagram.com/laurenlappin_
Allure's Instagram: https://www.instagram.com/allure_lashbeautybar
....
This Episode was Recorded and Produced by Josh Liston at DeadsetPodcasting.com
....
This episodes theme music (Title: 'Highlander'') is from the amazing 'Scandianvianz'.
Check them out on YouTube here and Subscribe to their Playlists: https://www.youtube.com/watch?v=NIGxBs8IPHM&list=PLzCxunOM5WFLOaTRCzeGrODz8TWaLrbhv&index=24
...more
48min
December 19, 2024Ep. 124: Here's Why You Aren't Getting New Clients
https://www.instagram.com/laurenlappin_
In this week's episode Lauren discusses 4 Reasons Why You Aren't Getting New Clients into your Salon.
Your Social Media Sucks! (02:00). In 2025 (and beyond) you simply have to care about the quality of your Social Media Content, on being consistent, personal, engaging, and original.
You Aren't Building Relationships with Your Clients (09:00). Studies show that the no.1 reason a Customer will leave a business is Perceived Indifference on the part of the Business.
You're Not Giving Your Clients an Incentive to Return (15:00).
Lack of Attention to Detail (18:00).

Forbes.com on the Perceived Indifference Study: https://www.forbes.com/sites/stanphelps/2015/08/16/losing-customers-over-poor-service-lessons-from-td-bank-big-ass-fans-on-overcoming-indifference/
Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128
Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59
Lauren on Instagram: https://www.instagram.com/laurenlappin_
Allure's Instagram: https://www.instagram.com/allure_lashbeautybar
....
This Episode was Recorded and Produced by Josh Liston at DeadsetPodcasting.com
....
This episodes theme music (Title: 'Highlander'') is from the amazing 'Scandianvianz'.
Check them out on YouTube here and Subscribe to their Playlists: https://www.youtube.com/watch?v=NIGxBs8IPHM&list=PLzCxunOM5WFLOaTRCzeGrODz8TWaLrbhv&index=24
...more
26min
December 12, 2024Ep. 123: Gabrielle Hill on Client Education, Hiring Staff, Fear in Business, Time Management, and The Value of Client Feedback - p2/2
https://www.instagram.com/laurenlappin_
In this week's episode (part 2 of 2) Lauren is joined by the incredible Gabrielle Hill from The Lash House Newcastle and Lash Mami Pro. Lauren and Gab dig into hiring, mindset, time and self-management, and balancing all the priorities inside and outside of business.
• How does Gab manage all the competing priorities in her life? (And there's a lot!!). (06:45).
• Motivation is fleeting ~ Lauren Lappin. (10:30).
• The role of the Partner in employee success, and self-confidence. (11:45).
• What has been Gab's biggest struggle in Business? (13:00).
• Gabrielle's mindset change around Client Feedback. (14:20).
• What's one piece of advice that Gab would love to be able to go back and tell a younger version of herself? (16:00).
Listen to Part 1 with Gab here >> https://the-lash-business-lounge.captivate.fm/episode/ep-122-gabrielle-hill-on-starting-growing-the-lash-house-newcastle-moving-beyond-the-home-salon-risk-taking-and-client-retention-p1-2
Find Gabrielle Online.
https://www.instagram.com/gabriellehill/
https://www.instagram.com/thelashhousenewcastle/
https://www.instagram.com/lashmamipro/

Get 20% Off your first order from Lash Mami Pro. Use discount code LBL20 for 20% off your first order athttps://lashmamipro.com.au/
....
This Episode was Recorded and Produced by Josh Liston at DeadsetPodcasting.com
....
This episodes theme music (Title: 'Highlander'') is from the amazing 'Scandianvianz'.
Check them out on YouTube here and Subscribe to their Playlists: https://www.youtube.com/watch?v=NIGxBs8IPHM&list=PLzCxunOM5WFLOaTRCzeGrODz8TWaLrbhv&index=24
...more
23min

FAQs about The Lash Business Lounge:

How many episodes does The Lash Business Lounge have?

The podcast currently has 132 episodes available.

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