A salon owner I know got fed up watching a former stylist rack up three times her reviews — so one weekend she texted every client and asked them all to leave one. Forty came in over the weekend. By Monday most were gone, and a few days later her profile was banned. She hadn’t done anything dishonest. She just did the right thing the wrong way.

In this episode I break down how to grow your Google reviews the right way — the way that’s compliant and actually sticks. We cover the moves that get you banned, the Three C’s (Culture, Consistency, Clickability), and the one timing trick that beats any automated text: the natural pause. Plus our honest take on review software, and an invitation to Tech Tuesdays.

This episode is part of the Publicist in Your Pocket podcast by PR Shield — the show that gives business owners, founders, and creators the PR moves they couldn’t afford to hire.

🔗 Get the free Review Request Scripts, expanded show notes, and tools inside the PR Shield community.

📋 Topics covered:

• The salon owner who got banned doing the right thing the wrong way

• The four ways to get your listing flagged or suspended

• The Three C’s: Culture, Consistency, Clickability

• The natural pause — and the return-to-the-table follow-up

• Why a personal ask beats an automated text

• Replying to reviews the right way

• Our honest take on review software (RepLyft and the PR Shield Reputation Engine)

• Tech Tuesdays — free weekly office hours in the community

⏱️ Chapters:

• 0:00 — The salon owner who got banned

• 1:30 — How and when you ask is the whole game

• 2:00 — The ways that get you banned

• 3:00 — The Three C’s

• 4:30 — The natural pause (and the return pause)

• 6:00 — Replying to your reviews

• 6:30 — Our honest take on review software + Tech Tuesdays

• 8:00 — Your action step: adopt the Three C’s

• 8:30 — The manifesto

Free resource mentioned: The Review Request Scripts (word-for-word asks built around the Three C’s) — free inside the PR Shield community.

Tools mentioned: RepLyft (hands-on review monitoring, from $9.99/mo with a free 14-day trial) and the PR Shield Reputation Engine on HighLevel (automate and scale). Both backed by the community, the team, and Cyndee.

About Cyndee Harrison

Cyndee Harrison is an award-winning publicist and the founder of PR Shield® and Synaptic, a Michigan-based reputation studio. Her work is built around a clear belief: credibility is currency — and no founder, creator, or small business owner should have to defend a reputation they earned alone.

Through PR Shield, Cyndee helps business leaders get more visibility with less vulnerability, offering a collaborative community, affordable technology tools, and access to dedicated professional publicists.

Get started at prshield.com or tune into the Publicist in Your Pocket podcast wherever you listen.

📱 Connect with us:

Instagram: @getprshield

TikTok: @prshield

LinkedIn: linkedin.com/in/cyndeeharrison