You know that feeling. You pick up your phone first thing in the morning and there it is — a notification. And in the three seconds it takes you to read it, everything changes. That’s not a news cycle. That’s a notification cycle. And it doesn’t care what time it is, what day it is, or whether you have a plan.
Most people think crisis means a headline. A front-page story. An executive scandal. But that’s not the crisis most founders, creators, and small business owners face. In this episode, Cyndee redefines what crisis actually means for your business — and walks through the five modern triggers that account for the vast majority of reputation crises facing small businesses today.
Plus: the first step in the PR Shield® framework that almost nobody takes — and the free Crisis Spectrum Checklist waiting for you inside the community.
This episode is part of the Publicist in Your Pocket podcast by PR Shield® — the show that gives business owners, founders, and creators the PR moves they couldn’t afford to hire.
🔗 Get the Crisis Spectrum Checklist and expanded show notes inside the PR Shield® community.
📋 Topics covered:
- Why there’s no such thing as a news cycle anymore — only a notification cycle
- Why crisis isn’t just headlines — it’s a spectrum that starts much closer to home
- The five modern triggers for bad news facing small businesses today
- The crisis spectrum — low to high, and what to do at each point
- The first step in the PR Shield® framework that most business owners skip
- What’s coming in Episode 4 — the one-star review playbook
⏱️ Chapters:
0:00 — The notification cold open
0:45 — What crisis actually means for your business
2:00 — The five modern triggers
4:00 — The crisis spectrum — low to high
5:00 — The first step in the framework: Anticipate
5:45 — The Crisis Spectrum Checklist
6:30 — What’s coming in Episode 4
7:00 — The manifesto
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Free resource mentioned in this episode:
Crisis Spectrum Checklist — free inside the PR Shield® community at prshield.com
About Cyndee Harrison:
Cyndee Harrison is an award-winning publicist and the founder of PR Shield® and Synaptic, a Michigan-based reputation studio. Her work is built around a clear belief: credibility is currency — and no founder, creator, or small business owner should have to defend a reputation they earned alone.
Through PR Shield, Cyndee helps business leaders get more visibility with less vulnerability, offering a collaborative community, affordable technology tools, and access to dedicated professional publicists.
Get started at prshield.com or tune into the Publicist in Your Pocket podcast wherever you listen.
🌐 prshield.com | publicistinmypocket.com
📱 Connect with us:
Instagram: @getprshield
TikTok: @prshield
LinkedIn: linkedin.com/in/cyndeeharrison