<p>Ever had to have a conversation with an upset guest and not know what to do. Going into a conversation where emotions could be high for the other party without a plan is dangerous. In this episode Evan talks about 4 things that he does when talking to an upset guest.</p>

Ever had to have a conversation with an upset guest and not know what to do. Going into a conversation where emotions could be high for the other party without a plan is dangerous. In this episode Evan talks about 4 things that he does when talking to an upset guest.

How to Handle Upset Guests

Welcome to The Refine Network with Evan Silver, your go-to podcast for all things salon industry-related. 

Join us as we dive deep into topics ranging from leadership development, cultivating a positive salon culture, maximizing profitability, effective marketing strategies, and mastering financial intelligence.

Hosted by Evan Silver & Christopher Hartl, each episode is packed with actionable insights, practical tips, and inspiring stories from leaders in the salon industry. Whether you're a salon owner, manager, stylist, or simply passionate about the beauty industry, this podcast is your ultimate resource for refining your skills, growing your business, and achieving success in the competitive world of beauty and wellness.

Tune in to The Refine Network and elevate your salon game to the next level. 

Let's refine together!

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Welcome to The Refine Network with Evan Silver, your go-to podcast for all things salon industry-related. Join us as we dive deep into topics ranging from leadership development, cultivating a positive salon culture, maximizing profitability, effective marketing strategies, and mastering financial intelligence. Hosted by Evan Silver & Christopher Hartl, each episode is packed with actionable insights, practical tips, and inspiring stories from leaders in the salon industry. Whether you're a salon owner, manager, stylist, or simply passionate about the beauty industry, this podcast is your ultimate resource for refining your skills, growing your business, and achieving success in the competitive world of beauty and wellness. Tune in to The Refine Network and elevate your salon game to the next level. Let's refine together!

Welcome to The Refine Network with Evan Silver, your go-to podcast for all things salon industry-related. 

Join us as we dive deep into topics ranging from leadership development, cultivating a positive salon culture, maximizing profitability, effective marketing strategies, and mastering financial intelligence.

Hosted by Evan Silver &amp; Christopher Hartl, each episode is packed with actionable insights, practical tips, and inspiring stories from leaders in the salon industry. Whether you're a salon owner, manager, stylist, or simply passionate about the beauty industry, this podcast is your ultimate resource for refining your skills, growing your business, and achieving success in the competitive world of beauty and wellness.

Tune in to The Refine Network and elevate your salon game to the next level. 

Let's refine together!

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How to Handle Upset Guests

How to Handle Upset Guests

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