In this episode, we dive into a thought-provoking discussion inspired by a Brene Brown video about the evolution of leadership: from muscle to brain to heart.

We explore how courage, connection, and empathy define modern leadership and share personal insights about pride, humility, and the challenges of leading in today’s world.

Reflecting on the Enneagram, personal growth, and lessons from the salon industry, we unpack what it means to truly lead with heart. This conversation is a must-listen for anyone looking to elevate their leadership approach and create lasting impact.

In this episode, we dive into one of the most challenging aspects of salon ownership: losing team members you thought would be with you for the long haul.

From handling the emotional impact of unexpected departures to practical strategies for responding with grace, this candid conversation explores what it means to build and maintain a strong team culture. We also reflect on why people leave, how to learn from their transitions, and the importance of servant leadership in creating an environment where success is easy for everyone.

With real-life stories, practical advice, and a touch of humor, this episode is a must-listen for salon leaders navigating the ups and downs of team dynamics.

Need to connect or have questions? Email us at [email protected] for more information or support.

In this episode of The Refined Network Podcast, we dive into why level systems and pricing structures aren’t just about numbers—they’re about creating opportunities. Whether you’re running a salon or any kind of business, having a clear system for growth helps your team feel valued and your business thrive. We break it down: • Why Level Systems Matter: They give your team a clear path for growth, showing them what’s possible and how they can get there. • It’s Not Just About the Money: We talk about how connecting numbers to real-life experiences makes them more meaningful. Think of it like investing in dreams, not just dollars. • Breaking the Gatekeeper Mentality: If you’re holding people back because you’re unsure about the next step, it’s time to rethink that. Your job as a leader is to open doors, not close them. • Making Promotions Easier: The easier it is for your team to win and move up, the more confident and successful they feel. Confidence = success for them and your business. We also get into why it’s important to think long-term. It’s not just about what your team is doing now, but where they’ll be in three, five, or even ten years. As a leader, it’s your job to help them see that vision and make it achievable. Key Quote: “We’re not just building careers; we’re creating opportunities for people to win—again and again.” If you’re a salon owner wondering how to make your pricing and promotion systems work better, we’ve got you covered. DM us to schedule a discovery call, and let’s help you refine your business for success.

In this episode, we dive deep into our recent Salon Leaders Retreat. Join Evan and Christopher as they recap the powerful moments, real conversations, and invaluable insights from the event. We kick things off with a fun debate on the one song we’d listen to for the rest of our lives before shifting to the key takeaways from the retreat.

Highlights Include:

 • The Power of Vulnerability: We explore how leaders opened up about their struggles and how this created a supportive community, showing that no one is alone in their journey.

 • Authentic Conversations: Attendees appreciated the realness and authenticity of the speakers and fellow salon owners. We share how these genuine interactions led to lightbulb moments and growth opportunities.

 • Round Table Discussions: We reveal the impact of our popular round table format, where salon owners collaborate, share strategies, and discover that their challenges are more common than they thought.

 • Practical Takeaways: From managing budgets to enhancing salon culture, we break down the actionable insights that attendees walked away with—insights they can implement immediately.

 • Upcoming Retreats: Learn about our next events and how you can join this transformative experience.

Interested in joining our next Salon Leaders Retreat? Click here for more information and to sign up!

Tune in to hear the stories, lessons, and strategies that can help you elevate your salon’s leadership and culture. Don’t miss out on our upcoming retreats—find out more and secure your spot using the link above!

In this insightful webinar, Evan, Christopher and Enneagram coach Keanu Trujillo explore how the Enneagram can revolutionize team dynamics and salon growth. Discover how understanding different personality types helps salon owners build cohesive teams, foster better communication, and create a thriving salon culture. We provide practical strategies for implementing the Enneagram, improving leadership skills, and boosting business success. Perfect for salon owners and leaders ready to take their team and business to the next level.

Topics Covered:

 • Introduction to the Enneagram and its business applications

 • Identifying personality types and improving team dynamics

 • Practical steps for using the Enneagram to enhance leadership

 • Success stories from salons using the Enneagram for growth

 • Tips on driving retention and engagement through personality insights

Resources Mentioned:

 • Enneagram Assessment by The Refine Network

 • Artist Academy

Watch the Webinar Recording Here:

Salon Growth: The Enneagram Advantage

Salon owners, this episode is for you! We’re pulling back the curtain on the creation of the Artist Academy—a game-changing program designed to transform how you train, develop, and empower your stylists.

Join Evan and Christopher as they share the journey from concept to launch, revealing how this training system went from a simple idea to a powerful tool that’s already making waves in the salon industry. Hear from special guests and learn how the Artist Academy is helping salon owners save time, avoid burnout, and fast-track stylist success—all while creating a more consistent and profitable salon experience.

If you’re ready to take your salon to the next level, don’t miss this inside look at what could be the key to unlocking your team’s potential!

In this episode, Christopher and Evan host Gordon Miller, discussing industry insights, the importance of vision, and the evolution of business models.

They introduced topics such as navigating industry challenges with expertise, setting realistic goals, and the significance of financial literacy. Gordon shares personal anecdotes, emphasizes the need for informed decisions, and elaborates on the financial missteps within the industry.

They cover contentious topics like tipping, retail product sales, and service quality. Closing thoughts stress the value of mentoring, simplicity in business, and fostering artistically inclined professionals in understanding their financial potential.

Welcome to the Refine Network podcast! We’re excited you’ve joined us today. In this throwback episode from 2021, we feature a captivating conversation with Jesse Cole, the innovative owner of the Savannah Bananas, a minor league baseball team in Savannah, Georgia. Jesse Cole shares how he transformed a struggling baseball team into a fan-first entertainment phenomenon. Inspired by his mentors, Walt Disney and PT Barnum, Jesse conducted a poll revealing that traditional baseball was seen as too long and boring. He reimagined the game to make it fun and engaging, eliminating common friction points like high concession costs and slow gameplay. Jesse’s company, Fans First Entertainment, focuses on creating an unforgettable experience for fans. From all-inclusive tickets to unique game elements like dancing players and creative promotions, the Savannah Bananas have become a sensation, selling out every game with a waitlist of over 12,000 fans. In this episode, Jesse discusses the development of “Banana Ball,” a faster and more exciting version of baseball, and how his team continuously innovates to keep fans entertained. He also shares insights into his journey, the importance of thinking outside the box, and how he constantly seeks to improve the fan experience. Tune in for an inspiring conversation that highlights the impact of creativity, perseverance, and putting fans first. Jesse’s story is a testament to the power of thinking differently and the importance of creating memorable experiences. Don’t miss this fascinating episode!

In this episode of theREFINEnetwork Podcast, hosts Christopher and Evan discuss their strategies for effectively setting up and managing a team. They share personal experiences from their own companies, emphasizing the importance of morning meetings, referred to as "Muggs meetings."

These meetings are designed to set the right mindset, unify the team, set goals, and determine how team members can serve each other. Evan and Christopher provide an example structure for these meetings, including checking in on team members' current states and challenges, highlighting successes from the previous day, and setting goals for the current day.

They stress the importance of being proactive rather than reactive and fostering a supportive team environment. They also discuss the concept of being "closed-handed" or "open-handed" with certain company policies and practices, adapting as necessary for team success and growth.

The hosts conclude by offering to help others implement similar strategies in their own organizations, emphasizing the need for careful planning and customization to fit each unique team.

In this podcast episode, hosts Christopher and Evan discuss their leadership journeys, emphasizing the importance of building relationships and equity within their teams.

They highlight key principles such as viewing team members as volunteers to better understand their needs, the significance of earning respect and trust over time, and the value of supporting and empowering team members for mutual success.

Throughout, they share personal experiences and insights on effective leadership and organizational growth.