Join Gordon for a rapid-fire mix of insights on the biggest challenges facing many salon pros today. From social media shifts and smart pricing strategies to retail realities, AI-driven communication, and the power of data, this episode serves up an honest take to help you navigate what’s challenging salons across the industry.

Welcome to the premiere episode of Salon Tech Talks, a 10-part series featuring conversations with innovators and leaders in the pro beauty tech space.

In this kickoff episode, Gordon is joined by longtime industry tech strategist and advisor Paul Tate. Together, they explore how salon technology has evolved over the last 20 years — and why, despite major advancements, many pros still feel overwhelmed rather than empowered by their systems. They also share insights on the innovations most likely to revolutionize salons in the near future — and how to make smarter tech choices today to get ready for what's coming next.

*Note: this episode was published originally as #118

Tech Talks is a 10-part series featuring conversations with leading innovators in the pro salon tech space. In this episode, Gordon is joined by Universe Walker, Founder of BeautyDeskAI. When she realized that unanswered calls to her salon were 'leaving a lot of money on the table, Universe put together a tech-savvy team to help build an "AI-powered system designed to handle client phone calls and messages, automate booking, and give salon owners their time back". Universe talks lessons learned along the way as a woman founder in the tech space and connects the dots to her experience in beauty. Visit www.beautydeskai.com for details.

Tech Talks is a 10-part series featuring conversations with leading innovators in the pro salon tech space. In this episode, Gordon is joined by Fred Helou, Founder and CEO of Vagaro. A software engineer with an entrepreneurial spirit, Fred founded Vagaro to solve problems and support small business owners in the pro beauty space. Today, he oversees one of the industry’s leading digital platforms – processing millions of transactions annually. Fred shares insights into ongoing innovation across tech platforms and tools, including the integration of artificial intelligence into the daily lives of pros.

Salon Tech Talks is a 10-part series featuring conversations with innovators in the pro salon tech space. In this episode, Gordon is joined by Ameet Kallarackal, Glammatic.com

Co-Founder & CEO. A digital marketer at heart, Ameet has a passion for inspiring salon owners and pros to use leading-edge tools and related strategies to transform their businesses and careers. Ameet shares his considerable insights into the power of search and the growing suite of platforms and tools that are transforming the business landscape. A must listen to conversation!

Salon Tech Talks is my 10-part series featuring conversations with innovators in the pro salon tech space. In this episode, Gordon is joined by Phorest Salon Software’s Chief Product Officer, Paddy Monaghan. With a clear passion for professional salon and spas, Paddy brings a unique perspective on how to leverage the growing power of technology to support the aspirations of business owners and their team members. Paddy shares insights into the innovations most likely to revolutionize salons in the near future — and how to make smarter tech choices today to get ready for what's coming tomorrow.

Welcome to Salon Tech Talks, a 10-part series featuring conversations with innovators and leaders in the pro beauty tech space. In this episode, Gordon is joined by Meevo/Millennium Systems founder and chairman John Harms. At the age of just 16, John founded Millennium Systems (known today as Meevo), working part-time for the salon his hairdresser sister called home. Over the course of the last 37 years, John has been an innovator as well as a witness to the evolution of how salons and pros conduct 'business'. John shares insights into the innovations most likely to revolutionize salons in the near future — and how to make smarter tech choices today to get ready for what's coming next.

Welcome to the premiere episode of Salon Tech Talks, a 10-part series featuring conversations with innovators and leaders in the pro beauty tech space.

In this kickoff episode, Gordon is joined by longtime industry tech strategist and advisor Paul Tate. Together, they explore how salon technology has evolved over the last 20 years — and why, despite major advancements, many pros still feel overwhelmed rather than empowered by their systems. They also share insights on the innovations most likely to revolutionize salons in the near future — and how to make smarter tech choices today to get ready for what's coming next.

My first recording of the new year is about looking forward - and sharing my thoughts on where technology could be taking our industry. I also check in with Chat GPT to get an AI 'perspective' on where robotics (and related technologies) could take salons and professionals over the next 20 years. Importantly, our larger world of consumers does not have a great history of considering the needs of the workforce that serves it (across industries) as a reason NOT to change the role of said workforce. Think about it...

*Note: this episode was published originally as #102

Taking a break from the usual to talk about a topic few of us know enough about - Civics. Per my office buddy Chat GPT, "Civics is all about understanding how government works, how people participate, and how decisions (laws and more) get made". Knowing the basics is valuable in understanding the state of the beauty industry's regulatory landscape... as well as everyday life. Note: this is not a political episode. I stayed way clear of that. Hope you enjoy. :-)

*Note: this episode was published originally as #107