In this episode, you'll learn HOW:

Episode 234 – Profitable Salon Owner Podcast

Topic: Fixing Salon Staff Accountability

In this episode, you’ll learn:

Why staff don’t step up

The hidden leadership mistake

How to create ownership in your salon

The difference between managing and leading

What high-performing salon cultures have in common

If your salon feels like:
You’re the only adult in the room
You’re constantly correcting behavior
You can’t trust your team fully

This conversation will change how you lead.

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Want help building a high-performance salon?
Visit High Performance Salon Academy.

Here's what you'll learn from this episode:

• The real difference between a manager and a leader
• The “right person, right seat” rule (and why it matters)
• How a weekly 90-minute leadership meeting creates real accountability
• What to do if someone isn’t a fit in a leadership role
• How to find leaders even in a small team
• The biggest mistakes salon owners make when building leadership teams

Learn More About Our Sponsors:

• Collins: http://collins.co/hpsa
• L'ANZA: https://www.lanza.com/
• MYA: https://joinmya.com/
• AURA: https://aurasalonware.com/hpsa/ (Use promo code HPSA for your first 2 months FREE)

In this episode, you’ll hear:

• Why AI won’t replace haircuts or massages but will replace several roles behind the scenes
• The “$20/month employee” concept (and the 6–8 jobs it can support
• How to start using AI the right way: “Go to lunch with AI”
• Voice prompts vs typing prompts
• Building playbooks instead of long, outdated SOPs
• The “Sh*t Manual” every salon should have for emergencies and chaos
• Offboarding checklists: what to do when someone quits so you don’t miss steps
• The big shift: from the age of information to the age of precision

In this episode, Jason Everett joins Kayla Swanson to talk about the Code of Honor, a simple system that can transform your salon culture, reduce team drama, and strengthen accountability.

You’ll hear:

Why “we all get along” isn’t the same as a strong culture

What happens when you don’t have rules (spoiler: your team makes their own)

How to create a Code of Honor with your team

The biggest mistakes owners make when implementing it

How Code of Honor builds trust and performance under pressure

Need support building your own Code of Honor?

Text “CODE” to (916) 258-0720 and we’ll help you!

In this episode, Kayla sits down with Danielle Cherewyk to talk about how salon owners can build a culture where team members grow into high-performing, six-figure earners.

You’ll hear:

Danielle’s story and why she built a career-path culture early

How she helped her team realize they were closer than they thought

How the program grew from 6 qualifiers to 14

What salon owners can do to expand belief and break income ceilings

How Danielle supports her team with a 7:1 mentorship model

How to make “money conversations” normal without making them uncomfortable

Why your salon wins when your people WIN

In this episode, Kayla and Jason unpack what it really means to be a high-performing salon and why the biggest difference isn’t intelligence, luck, or even talent.

What you’ll hear in this episode:

What “high performance” actually means (and why it’s the foundation of everything at HPSA)

The true separator of the top 1% from the rest

Why high performers don’t overthink, stall out, or wait for perfect plans

How top owners get their team to execute quickly

Why “corrective action” is the cheat code for growth

The 2–20–24 Rule for taking action immediately and building momentum

Why and how consistency turns excellence into a habit

In this episode, Kayla Swanson and Jason Everett discuss what it truly means to be a profitable salon owner.

They cover the following topics:

The difference between staying busy and actually making money

Why salon owners often avoid profit (sometimes without knowing it)

How to begin shifting your salon from survival to sustainability

Jason also shares why profitable businesses create better teams, stronger cultures, and more fulfilled owners.

In this episode, you’ll discover:

Why 2026 is a buyer’s market and how shaky operations are creating big opportunities for owners who are ready.

What does capacity utilization mean and how to know if growth is smart or premature.

Are you a CEO or just a high-paid stylist? And how to start shifting into true ownership.

Why Jason wrote Prove Them Wrong and how owners can use it as a roadmap for stylists who want more income and a long-term future.

Why Jason believes you must get lean, smart, and supported to ensure you’re on the upswing, not the decline of next year.

The MINDSET you need for 2026.

In this episode, you’ll learn:

Why burnout is often a mindset shift issue, not just a rest issue

The difference between Burn On, Burn Up, and Burnout

How effort vs reward imbalance quietly creates burnout

Why impostor syndrome can be a catalyst (and how common it is)

The 3 major causes of burnout and their respective cures

A leadership takeaway: why investing in support is often cheaper than losing great people