In This Episode, You'll Discover:

• How to rise above fear-based salon gossip and headlines
• The critical basics most salons are ignoring (and how to fix them fast)
• Why “surprise and delight” is your 2025 secret weapon
• The new way to support your team’s mental health and mindset
• How to lead with vision and stop chasing your team
• The #1 mistake struggling salon owners make (and how to avoid it)

👉 Listen now and position your salon for growth, stability, and leadership, no matter what 2025 brings.

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In this episode of the Profitable Salon Owner Podcast, host Kayla Swanson sits down with Angie Lorenz, a salon owner of 12 years who went from the brink of burnout to earning a 19% profit—all within nine months. Angie shares her journey of:

• Feeling stuck despite rising topline sales
• Letting go of comparison and Instagram illusions
• Implementing a Code of Honor and building a leadership team
• Transitioning to Profit First systems
• Using tools like Vish, Maya, and Salon Ninja to drive growth
• Charging for parts and labor to reclaim profit from every service
• Creating balance between personal life and business ownership

If you're feeling stuck, discouraged, or like you're pouring more into your business than it's giving back, this episode will remind you what's possible.

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Is your salon feeling stale or overly systemized? Are guests getting a service… but not an experience?

Kayla Swanson is joined again by Leah Freeman (Global Color Director at L’ANZA) to dive deep into what it really takes to bring quality back into the guest journey.

In this Episode, You'll Discover:

• Creative ways to stand out (without discounting)
• How small sensory upgrades like scent machines & hot towels create emotional loyalty
• How mindset affects pricing and who you attract
• Strategies Leah is using in her own salon and med spa to boost retention
• Perfect for owners who want to stop chasing deals and start designing a world-class guest experience

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In This Episode, You’ll Discover:

• Building a one-page business plan
• Creating a proforma to forecast growth
• Knowing when to pivot (and why plateaus are warning signs)
• How to escape from behind the chair and scale sustainably
• Getting advice from people who’ve done what you want to do

If your current plan is collecting dust or non-existent, this episode will reignite your vision and give you a real strategy to follow.

Learn more here - www.highperformancesalon.com
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In This Episode, You’ll Discover:

• How Jonelle went from buying a salon on maternity leave to doubling her revenue
• The secrets to building a strong leadership team and trusting them to run the show
• Smart ways to separate parts and labor and charge credit card fees to boost profits
• Why accountability systems were a game changer for her business growth
• Mindset shifts that helped her step up as a confident owner and inspire her team

Learn more here - www.highperformancesalon.com
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In This Episode, You’ll Discover:

• How Danielle trains new stylists to become confident retail pros
• The systems she put in place to support massive growth
• What a “performance improvement plan” really means in her culture
• Why retail numbers are more than just dollars—they measure care
• Her go-to mindset check before opening a new location

Learn more here - www.highperformancesalon.com
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In This Episode, You’ll Discover:

• The 14-year journey from debt to profit
• Leah’s strategy for using 101 intermixable tubes to create any color
• How to get your team on board with inventory changes
• The truth about inventory taking up “rent-free” space
• Why being profitable is NOT the same as being busy

Don't miss this episode if you're ready to finally make your back bar work for YOU!

Learn more here - www.highperformancesalon.com
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In This Episode, You’ll Discover:

• Why building intentional relationships is key to long-term salon success
• How to market your salon in a way that feels authentic and effective
• The role of trust in client and distributor relationships—and how to earn it
• Bennie’s personal strategies for elevating your salon’s reputation and culture
• Real-world lessons from decades in the beauty industry that you can apply today

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In This Episode, You’ll Discover:

• What led to the breakdown and the breakthrough
• The emotional toll no one talks about
• How they rebuilt their culture with values the team helped define
• Why intentional hiring (not just “warm bodies”) became the rule
• How getting vulnerable as a leader changed everything

Learn more here - www.highperformancesalon.com
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In This Episode, You’ll Discover:

• Why continuous learning is essential for sustained salon success
• The key business metrics every salon owner should understand
• How seeking support can accelerate your growth journey
• The value of creating a culture of growth within your salon team
• Actionable ways to build personal accountability as a salon owner
• How to overcome common challenges with clarity and confidence
• What it takes to shift from surviving to thriving in your business

Learn more here - www.highperformancesalon.com
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