In this eye-opening episode, Jason Everett joins Kayla Swanson to talk about leadership, discipline, and the line between being nice, firm, and mean.

💡 Here’s what you’ll learn:

• The real definition of “mean” and why intent matters
• Why giving staff everything they want can hurt your business
• How to say no without losing trust or credibility
• The formula for repairing broken trust after conflict
• Why strong leadership requires standing with your team (not against them!)

Tune in now to learn how to lead with strength, clarity, and compassion.

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In this episode of the Profitable Salon Owner Podcast, Jason Everett joins host Kayla Swanson to unpack the power of relationships in both business and life.

💡 Here’s what you’ll learn:

• Why your relationship with yourself sets the tone for everything else
• The power of giving without expectation
• How shared experiences create stronger bonds
• Practical steps to repair broken trust
• Why ignoring relationships can sabotage your business

🎧 Ready to build better relationships and a stronger salon? Listen now!

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In this insightful episode of the Profitable Salon Owner Podcast, Kayla Swanson and Jason Everett tackle social media fatigue head-on. Rather than chasing perfection, they invite salon owners to embrace ease, authenticity, and fun.

Episode Highlights:

• Why your audience wants to be entertained before they buy
• How to find and adapt content inspiration wisely
• The structure of a "Social Media Play Day", a staff-powered content day
• The power of putting out 20 imperfect videos to build skill and confidence

Bonus: Text REELS or PLAYDAY to get the social media cheat sheets mentioned in the episode!

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In This Episode, You'll Discover:

• How to rise above fear-based salon gossip and headlines
• The critical basics most salons are ignoring (and how to fix them fast)
• Why “surprise and delight” is your 2025 secret weapon
• The new way to support your team’s mental health and mindset
• How to lead with vision and stop chasing your team
• The #1 mistake struggling salon owners make (and how to avoid it)

👉 Listen now and position your salon for growth, stability, and leadership, no matter what 2025 brings.

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In this episode of the Profitable Salon Owner Podcast, host Kayla Swanson sits down with Angie Lorenz, a salon owner of 12 years who went from the brink of burnout to earning a 19% profit—all within nine months. Angie shares her journey of:

• Feeling stuck despite rising topline sales
• Letting go of comparison and Instagram illusions
• Implementing a Code of Honor and building a leadership team
• Transitioning to Profit First systems
• Using tools like Vish, Maya, and Salon Ninja to drive growth
• Charging for parts and labor to reclaim profit from every service
• Creating balance between personal life and business ownership

If you're feeling stuck, discouraged, or like you're pouring more into your business than it's giving back, this episode will remind you what's possible.

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Is your salon feeling stale or overly systemized? Are guests getting a service… but not an experience?

Kayla Swanson is joined again by Leah Freeman (Global Color Director at L’ANZA) to dive deep into what it really takes to bring quality back into the guest journey.

In this Episode, You'll Discover:

• Creative ways to stand out (without discounting)
• How small sensory upgrades like scent machines & hot towels create emotional loyalty
• How mindset affects pricing and who you attract
• Strategies Leah is using in her own salon and med spa to boost retention
• Perfect for owners who want to stop chasing deals and start designing a world-class guest experience

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In This Episode, You’ll Discover:

• Building a one-page business plan
• Creating a proforma to forecast growth
• Knowing when to pivot (and why plateaus are warning signs)
• How to escape from behind the chair and scale sustainably
• Getting advice from people who’ve done what you want to do

If your current plan is collecting dust or non-existent, this episode will reignite your vision and give you a real strategy to follow.

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In This Episode, You’ll Discover:

• How Jonelle went from buying a salon on maternity leave to doubling her revenue
• The secrets to building a strong leadership team and trusting them to run the show
• Smart ways to separate parts and labor and charge credit card fees to boost profits
• Why accountability systems were a game changer for her business growth
• Mindset shifts that helped her step up as a confident owner and inspire her team

Learn more here - www.highperformancesalon.com
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In This Episode, You’ll Discover:

• How Danielle trains new stylists to become confident retail pros
• The systems she put in place to support massive growth
• What a “performance improvement plan” really means in her culture
• Why retail numbers are more than just dollars—they measure care
• Her go-to mindset check before opening a new location

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In This Episode, You’ll Discover:

• The 14-year journey from debt to profit
• Leah’s strategy for using 101 intermixable tubes to create any color
• How to get your team on board with inventory changes
• The truth about inventory taking up “rent-free” space
• Why being profitable is NOT the same as being busy

Don't miss this episode if you're ready to finally make your back bar work for YOU!

Learn more here - www.highperformancesalon.com
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