In this episode of the Salon Owners Collective Podcast, Larissa unpacks the 3 biggest roadblocks that stop salons from scaling- and the one powerful strategy that can help you break free and unlock unstoppable growth.

 

If you’ve ever felt resentful being stuck on the floor, worried about your top stylist planning their exit, or frustrated by clients not returning, this conversation will show you a new way forward.

 

     ✅ Recognise if YOU are the bottleneck in your business

     ✅ Spot when your team has flatlined and what to do about it

     ✅ Fix low client retention and stop the churn

     ✅ Install the Client Flow Method for long-term, sustainable growth

 

This might be the queen move your salon has been waiting for.

 

Discover the hidden growth roadblocks in your salon.

Learn a game-changing method to stop client and team stagnation.

Unlock the strategy that could transform your salon into a $1M business.

They’re not the root problem - they’re a symptom of a bigger leadership gap.

 

In this episode, Larissa Macleman and Coach Joel Bouzaid break down why your team might be quietly side-eyeing you, what they’re waiting for you to do, and how to reset your culture without endless “hard” conversations.

We’ll cover how to spot the real cause of draining team behavior, stop tolerating what’s holding you back, and lead your salon with clarity, confidence, and purpose.

 

 

Learn why “sickies” and drama are a sign of something deeper in your culture

Discover the mindset shift that turns hard conversations into easy ones

Find out how to rebuild trust and engagement with your team

 

Breaks down the 4 stages of salon growth and introduces a radical shift: trading in “doing” for communicating the future.

 

Learn the 12 Communication Pillars every salon CEO must master to build a high-performing, self-led team and unlock scalable success.

 

You’ll walk away with a new framework, practical tools, and a deep understanding of how to finally lead with intention- and create a business that runs and grows without you.

 

Learn how to shift from lead doer to a visionary leader

Discover the 12-pillar communication framework to lead your team

Uncover the real reason your team isn’t stepping up (and how to fix it)

I sat down with celebrity stylist and salon owner George Gonzalez, as he shares his journey through massive growth, team mergers, and fearless leadership.

 

     - What he learned behind the scenes with Oprah Winfrey

     - How he navigated the unknown while scaling

     - The leadership approach that helped him successfully merge two salon cultures

     - What’s next as he prepares to take over another 55-staff salon

 

If you're a salon owner scaling up and craving freedom, this is your blueprint.

It’s one of the hardest decisions a salon owner can face.

Larissa Macleman is joined by Coach Joel Bouziad to discuss the widening gap in the salon industry- between those thriving: growing, hiring, and opening second locations… and those quietly closing their doors.

If you’re feeling overwhelmed, stuck, or just unsure of your next move- this episode is here to help you make an empowered decision.

 The #1 Killer of Momentum

 The real reasons salon owners walk away

 How to know when it's truly the right time to step up and go for it

 What it takes to build a business that gives you freedom, not burnout

 How to set up your salon to SELL- or SCALE

Larissa Macleman shares why stepping away isn’t a luxury. It’s a necessity. Discover why white space is where million-dollar moves are made, and how to finally create the clarity and strategy your salon needs to grow beyond chaos.

 

You'll also get an exclusive sneak peek into our invite-only retreat in Fiji: Fast Track to Your Next Million.

 

This episode is a MUST for any salon owner ready to stop doing and start leading.

 

🎧 Hit play now and start thinking like a true CEO.

In this episode, Coach Joel Bouzaid breaks down how to handle complaining or negative clients without letting them hijack your day or your energy. Learn how to lead conversations, set healthy boundaries, and create a workday that feels energising- not exhausting.

The subtle ways you allow clients to control your energy 

Conversation redirection tactics  

How to coach your team to lead client interactions 

Why showing up full matters more than any technical skill 

If you’re ready to stop feeling depleted and start leading the energy in your salon, this episode is for you.

 

Learn how to take control of the client conversation without being confrontational 

Discover powerful communication frameworks to keep energy above the line 

Walk away with practical tools to protect your own vibe and wellbeing

In this episode, Larissa chats with apprentice expert Amanda Tonge. Together, they uncover what makes a high-performing apprentice, how to structure your training for success, and how to get your juniors bringing in income from day one.

     • What behaviours signal a great apprentice early on

     • Amanda’s favourite methods for income-generating junior services

     • How to structure your team to actually support growth and training

     • Why most salons fail at training apprentices- and how you can avoid it

 

Whether you’ve got a team full of juniors or you’re about to hire your first one- this episode is a must-listen.

Make sure to go follow Amanda Tonge on instagram and let her know we sent you!✨ @amandatonge_haireducator  ✨💛

And check out Amanda’s book recommendation- The Let Them Theory by Mel Robbins 

 

In this episode of the Salon Owners Collective Podcast, Joel Bouzaid—Boardroom Mentor and leadership strategist inside Salon Mastery—dives deep into why team morale drops and what YOU can do to lift it.

 

You’ll learn how to lead from the front with confidence and inspire performance through intentional leadership strategies like:

 

     ✅ The 3 R’s of morale: Recognition, Reminders, Reinforcement

     ✅ The impact of morale on performance, retention & culture

     ✅ How to stop staff from “just surviving” peak periods

     ✨ Why morale is YOUR job (and the ROI it brings!)

 

Ready to take back control of your salon culture and lead a team that thrives?

 

 

In this episode, Larissa Macleman shares how to shift into the CEO seat, reclaim your time, and build a million-dollar business without burnout.

What your time is worth

The strategic difference between $300K and $1M salons

The real data on how time spent “on the floor” impacts your salon revenue

It’s time to stop doing it all and start doing what matters. 

Reclaim your time as CEO

Shift from low-value tasks to CEO-level leadership

Get real strategies to buy back your time and scale, lead, and generate demand without working longer hours