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You know the conversation I'm talking about. The employee who's consistently late, creating tension, or putting up bare minimum numbers - and every week you find a reason to put it off one more time. Today that ends.
In this episode, I'm giving you the exact 5-step framework to have the performance conversation you've been avoiding - what to say, how to say it, and how to make sure it actually changes something.
What you'll learn:
→ Why avoiding it is costing you more than having it (your best employees are watching)
→ The 5-step performance conversation framework
→ What to do when it goes sideways - defensiveness, tears, or silence
→ The one thing you must do after the conversation to protect yourself legally
→ Why an imperfect conversation had beats a perfect one avoided every time
If you manage people, whether you're a business owner, team lead, or HR professional, this episode will give you the clarity and confidence to stop avoiding and start leading.
🔗 RESOURCES MENTIONED
HR Foundations (self-paced course — frameworks, tools & templates): https://www.saltandlightadvisors.com/hrfoundations
Work with Kerri directly: https://www.saltandlightadvisors.com/contact
Free tools & resources: https://www.saltandlightadvisors.com/freebies
📌 IF THIS HELPED YOU
Subscribe for a new episode every Tuesday - practical HR and people strategy for small business owners and leaders who want to build strong teams without burning out.
🎙️ ABOUT KERRI M. ROBERTS
Kerri is an HR strategist, consultant, author, and founder of Salt & Light Advisors. After 20+ years in corporate HR and operations, she helps business owners fix broken HR systems, build strong teams, and create cultures that retain good people.
Support the show
By Kerri M. Roberts5
1414 ratings
You know the conversation I'm talking about. The employee who's consistently late, creating tension, or putting up bare minimum numbers - and every week you find a reason to put it off one more time. Today that ends.
In this episode, I'm giving you the exact 5-step framework to have the performance conversation you've been avoiding - what to say, how to say it, and how to make sure it actually changes something.
What you'll learn:
→ Why avoiding it is costing you more than having it (your best employees are watching)
→ The 5-step performance conversation framework
→ What to do when it goes sideways - defensiveness, tears, or silence
→ The one thing you must do after the conversation to protect yourself legally
→ Why an imperfect conversation had beats a perfect one avoided every time
If you manage people, whether you're a business owner, team lead, or HR professional, this episode will give you the clarity and confidence to stop avoiding and start leading.
🔗 RESOURCES MENTIONED
HR Foundations (self-paced course — frameworks, tools & templates): https://www.saltandlightadvisors.com/hrfoundations
Work with Kerri directly: https://www.saltandlightadvisors.com/contact
Free tools & resources: https://www.saltandlightadvisors.com/freebies
📌 IF THIS HELPED YOU
Subscribe for a new episode every Tuesday - practical HR and people strategy for small business owners and leaders who want to build strong teams without burning out.
🎙️ ABOUT KERRI M. ROBERTS
Kerri is an HR strategist, consultant, author, and founder of Salt & Light Advisors. After 20+ years in corporate HR and operations, she helps business owners fix broken HR systems, build strong teams, and create cultures that retain good people.
Support the show