01.16.2024 - By Libby Greiwe
Empathy and support are essential components of the advising process, but sometimes it’s hard to connect with clients on such a deep level. Our guest today, Jeremy Keil, shares some powerful and effective tools he has used over the years to strengthen his relationship bond with clients. In this episode, Libby and Jeremy dissect the following three levels of communication:Surface-levelGoals and underlying motivationsVulnerable, profound discussionsWhile all three levels are necessary to buildi...