People have levels of strength and react to stress, trauma, and difficulties in different ways. Not everyone may be as strong, calm or composed as you might be when tragedy strikes. Leadership demands that you help such people, be it family, friends, colleagues or constituents. In this “Leadership Esspresso” I share some insights on the most effective ways of helping people who are struggling. It will happen, people will need you, and you have to be there for them…because this is what leadership is also about.