In this episode...

Sofeast's CEO, Renaud Anjoran, talks you through a common query that we get at Sofeast on a regular basis when customers ask us: "How do I get my suppliers to improve?"

A recent survey of importers found that 70% said that their biggest challenge was working with suppliers to improve performance. So, with this in mind, Renaud goes through the topic based on training that he gave for European Chamber of Commerce in China members on improving suppliers with a focus on product quality, delivery times, price, and more.

So, how to spur improvement in your Chinese suppliers? Keep listening...

 

Show Notes

00:30 - Introduction. This episode's topic: Why supplier improvement is a big challenge and how to achieve it. 

02:01 - In these cases, supplier improvement is very difficult or impossible.

04:46 - How to plan your supplier improvement project (step-by-step)? 

08:05 - Why being a hand-off buyer doesn't help you drive improvement.

10:00 - Translating what you want into KPIs

14:44 - The cost of quality

18:11 - Hidden costs 

20:22 - The impact of the cost of poor quality on your organization

23:53 - Time and attention needed for improvement activities 

25:41 - Which manufacturing processes to work on based on the issues you have found with suppliers?

32:41 - Conclusion: How to drive lasting improvement in your suppliers 

36:20 - Wrapping up

 

Related content...

28 Common Problems Chinese Suppliers Cause Importers

Chrysler Keiretsu

A Good Way To Analyze Data to Drive Process Improvements

How To Manage Chinese Suppliers based on Facts & Data

3 Key Process Improvement Tools You Need To Start Using: Flow Chart, FMEA, Control Plan

How To Switch To A Newer, Better Chinese Manufacturer? [eBook]

 

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