How can a startup with a small, lean team institute a 4-day workweek? Especially one that has customer service at its core? Matt Hornbuckle, co-founder of Stantt, talks about how Stantt implemented a 4-day work week and what needed to change at his company to make it successful. 

Topics:

• How Stantt started the 4-day workweek as a trial
• Why getting the team involved from the beginning was crucial
• How Stantt set expectations with the team
• What else need to change to make the 4-day workweek a success 
• How the team manages customer service on Fridays
• When and why the company goes back to a 5-day workweek temporarily
• How Stantt is measuring success of the program
• Why Matt wishes they had done this sooner

Music by Eino Toivanen, kongano.com
 
 

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