Have you ever poured your heart into your work, only to realize you may be giving too much? Join me as I recount the lessons learned from walking the tightrope between adding exceptional value and inadvertently stifling clients' growth. In the candid world of client retention, it's not just about satisfaction—it's about sparking delight and driving personal initiative. I'll share the insights I've gained from my own coaching experiences, the kind that keeps clients not just coming back for more but also turning into vocal advocates of your services.

This is a treasure trove of strategic gems for anyone in a client-focused industry. I'll be offering actionable advice on how to involve your clients in their journey with you and why sending surprise gifts can be a game-changer. Plus, I'll underscore the significance of setting boundaries and pre-planning those delightful surprises, ensuring that every move you make fosters a sustainable and rewarding business relationship.

In this episode, you'll learn the following:
1. The significance of client retention in business.
2. The delicate balance between providing value-added services to clients and overgiving.
3. The importance of strategic planning in maximizing client retention

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