The Business of Video Production

How to Keep Clients Coming Back: The Power of a Good Retention System


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One of the most important—and most overlooked—aspects of running a video production company is client retention. You’ve already put in the hard work to win a client, deliver great results, and build a strong relationship—so why let that connection fade?

In this episode, we dive into the simple yet powerful systems that ensure your clients stick around for longer and keep coming back for more. You'll learn how to build a structured relationship management process, why staying in touch is the most effective (and easiest) form of sales, and how to create a high-quality retention system that works.

If you’ve ever had a great client relationship fizzle out simply because too much time passed, this episode is for you. Tune in to discover practical steps you can implement today to stop missing out on opportunities that are already within your reach.

🔗 Want to take your video business to the next level? Learn more about my coaching at www.ryanspanger.com/coaching

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The Business of Video ProductionBy Ryan Spanger