Chef Matt Jennings reflects on a leadership lesson learned the hard way, and how it changed how he supports and empowers his team. If you’ve struggled with micromanagement or middle-manager turnover, this one’s for you.

Takeaways:

• Balance trust and accountability with systems
• Avoid giving too much freedom without adequate tools
• Middle managers need support and structure to thrive

Want to connect directly with industry thought leaders like today’s guest? MAJC has built a community of hospitality professionals, where insights and tools help drive sustainable, profitable businesses. To get early access to the MAJC community, sign up at www.MAJC.ai.