In this episode of Start With A Win, Seth Mattison, CEO of FutureSight Labs, joins Win Nation to discuss how leadership has evolved during the COVID-19 pandemic. FutureSight Labs is an organization dedicated to helping leaders and their organizations navigate challenging moments of inevitable transformation and build a future-ready framework. Seth has studied leadership and the ongoing future of work for 15 years. 

Seth opens the conversation by reflecting on some of his key leadership takeaways during the early weeks of the initial COVID-19 outbreak in the United States. He emphasizes how keeping yourself grounded during uncertainty enhances your adaptability, enabling you to lead with more confidence and devote energy to others. Seth explains the concept of a leader’s role to “normalize the struggle”—how leaders confront challenging situations and implement a plan to resolve them. He elaborates how the transition of the workplace structure (remote, hybrid, in-office) will vary for each organization—dependent on organizational values and goals—and how it will require intentional and strategic planning regarding its future framework.

Seth addresses how the pandemic has impacted mental health. Studies have shown that many individuals are experiencing languish—a mental state between depression and flourishing. He further discusses how others have begun to reflect on who they are and their sense of purpose personally and professionally. Seth outlines two fundamental skills that significantly impact how people navigate challenges:

1) Learning agility: Knowing what to do when you don’t know what to do; how you navigate uncertainty and challenging situations

2) Maintain your agency: Believe you have control over your life; simply believing in your actions and claiming your path will lead to higher performance and improve quality of life.

Seth explains the concept of psychological safety—creating an environment where people feel safe enough to show up and express their true selves while confidently asking questions and asking for help. Genuine curiosity creates understanding and unity, which is crucial in multi-generational workplaces. He emphasizes how love creates an essential foundation in leadership dynamics and workplace satisfaction. Leaders must have solid self-love as it enhances self-awareness and love for other people. 

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