You get an appointment booked in your diary - you're excited and you prepare well for the meeting, but at the last minute, your appointment drops out and you get an email from the prospect saying they can't make it.

On this week's episode, Helen Dowling from Exceptional Thinking discusses the steps you can take to ensure your appointments actually sit in the diary and what you can do to reduce no-shows.

To find out more go to www.exceptionalthinking.co.uk

To book an appointment to talk about lead generation, go to www.exceptionalthinking.co.uk/contact

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