Radio Front Desk

How to make therapy feel like self-care (and why it keeps clients coming back)


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What if your clinic felt more like a tea party than a therapy office? That's exactly where Andrea Valliere started with her clinic, Road to Hana

In this episode of Radio Front Desk, Denzil sits down with Andrea to explore how looking beyond healthcare to hospitality, design, and even brands like Disney and Bumble helped her reimagine what a clinic could be. With little luxuries like seasonal drink menus and cozy blankets, Andrea explains how she thinks like a host (not a practitioner), and why creating comfort and delight can be just as healing as the therapy itself.

What You’ll Learn

  • How to design a therapy or wellness space that supports neurodivergent and anxious clients
  • What clinic owners can learn from Disney’s attention to detail and Bumble’s culture of care
  • Why designing from the client’s perspective transforms experience and retention
  •  How small hospitality touches like tea, textures, and colour can help you stand out


Guest Bio

Andrea is the founder of Road to Hana, and the CEO of R2H Holdings Inc. She also hosts a YouTube series featuring celebrity interviews on mental health and coined the term “Pink Collar” to describe an employee-centered corporation built from women’s perspectives. Passionate about social impact and mental wellness, Andrea continues to disrupt her industry.

Resources mentioned

  • Road to Hana - website
  • Road to Hana - Instagram
  • Andrea’s Playbook
  • Bob Iger - The Walt Disney Company
  • Whitney Wolfe Herd - Bumble
  • Jason Oppenheim - The Oppenheim Group


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Disclaimer: This podcast is for informational purposes only and should not be considered as professional medical, legal, or financial advice.

The views and opinions expressed in this podcast are those of the guests and do not necessarily reflect the official policy or position of the podcast host or its affi

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