Difficult conversations trigger our fight-or-flight response, so it’s not surprising that managing emotions can feel difficult. In this episode of The People Mentor podcast, Nicola shares some strategies for staying calm, empathetic, and focused on constructive solutions.

Difficult conversations trigger our fight-or-flight response, so it’s not surprising that managing emotions can feel difficult. In this episode of The People Mentor podcast, Nicola shares some strategies for staying calm, empathetic, and focused on constructive solutions.

Difficult conversations trigger our fight-or-flight response, so it’s not surprising that managing emotions can feel difficult. In this episode of The People Mentor podcast, Nicola shares some strategies for staying calm, empathetic, and focused on constructive solutions.

How to Manage Emotions in a Difficult Conversation to Remain Calm

Series 5: No Room for Fluff – The Workplace Edit

This series is all about leading with clarity, courage, and humanity, because soft skills aren't soft when the stakes are high.

I'm Nicola Richardson from The People Mentor, and I've spent over 30 years leading teams through change, challenge and growth. I know what it takes to build trust, manage conflict, and bring people with you, without losing sight of results.

In this series, I'm bringing you real-world stories and practical strategies to help you lead more humanely - whether it's handling miscommunication, boosting resilience, or navigating the one person who always gets under your skin.
If you're ready to grow your career and your confidence, without the fluff, you're in the right place.

Listen now for honest insight and down-to-earth leadership support.

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Series 5: No Room for Fluff – The Workplace Edit This series is all about leading with clarity, courage, and humanity, because soft skills aren't soft when the stakes are high. I'm Nicola Richardson from The People Mentor, and I've spent over 30 years leading teams through change, challenge and growth. I know what it takes to build trust, manage conflict, and bring people with you, without losing sight of results. In this series, I'm bringing you real-world stories and practical strategies to help you lead more humanely - whether it's handling miscommunication, boosting resilience, or navigating the one person who always gets under your skin. If you're ready to grow your career and your confidence, without the fluff, you're in the right place. Listen now for honest insight and down-to-earth leadership support.

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How to Manage Emotions in a Difficult Conversation to Remain Calm

How to Manage Emotions in a Difficult Conversation to Remain Calm

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