People Are Complicated

How To Personalize Development With IBM Global Operational Leader Kathleen Reddy


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In this conversation, Kathleen Reddy discusses the challenges and successes in developing people at scale within organizations. She highlights the difficulties in convincing management to prioritize employee development amidst economic uncertainties and the intrinsic motivation required for personal growth. Kathleen also emphasizes the importance of individualizing development experiences and redefining success to include personal growth and well-being, rather than just traditional metrics.

takeaways

  • The biggest challenge in developing people at scale is aligning it with business priorities.
  • Fear and job security concerns hinder employee motivation to learn.
  • Standardizing learning experiences for individuals is difficult in large organizations.
  • Individualization of development is crucial for employee engagement.
  • Personality tests can help tailor development opportunities to individuals.
  • Development can include community service and volunteer time.
  • Reframing success in development to include personal growth is essential.
  • Creating a culture of openness about personal challenges can enhance employee engagement.
  • Employees are whole people with lives outside of work that affect their performance.
  • Measuring success in development should consider both professional and personal growth.

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People Are ComplicatedBy Cloverleaf