Shahin chats with Norm Jefferies, Managing Director at Truis about his approach to staff retention.

The episode covers:

• Having a legacy mindset
• Norm’s 3 pillars of sustainability
• How to approach staff retention

Having joined Truis 30 years ago, fresh out of university, Norm now sits as the Managing Director and respected thought leader within the IT space. He is a committed advocate of bringing change and transformation to the IT industry through his thought leadership, always looking for opportunities to work smarter, improve efficiency, and build a better world.

As a leader, Norm’s motto in life and work is to “do something today that makes tomorrow better than yesterday”. He loves that he has helped to grow a business that allows our customers to answer the question, “how can we be better?” and help them solve challenges and improve their systems through impactful and thoughtful technology solutions where people come first.

Resources mentioned in this episode:

• How to Win Friends and Influence People - Dale Carnegie
• The Infinite Game - Simon Sinek
• Scaling Up - Verne Harnish
• Atomic Habits - James Clear

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Hosted & Produced by Shahin Hoda, Allysa Maywald & Alexander Hipwell, from xGrowth

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